Always understaffed. Staff who is there if far from polite clearly not happy to help.
January 2024
Incomponent staff. I called customer service prior about reactivating an old account as I live abroad. Had all ID required and they wanted even more. Just a riot.
August 2023
I can only say that I have found the staff in Byres Road branch extremely professional and very helpful. A few weeks ago had a problem which member of staff sorted out for me, very quickly and efficiently.Today I was taking money from the bank machine and had a dizzy spell, it has been spotted by a member of staff, I... read full comment
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