February 2024 by iftekhar gafar
Donna, Lindsey and Sannah were really helpful. Amazing service, thanks so much for your help.
September 2023 by Theresa Twaddle
Great customer service from start to finish made me feel so comfortable and at ease and explained everything to me .
August 2023 by James Gallagher
Had to go and get my eyes tested here, staff very professional and gave excellent service
July 2023 by Marion Miller
I have been a customer since they opened. Staff pleasant and friendly, would recommend.
June 2023 by Cameron MacLean
I have been a customer of Vision Express for nearly 20 years. I've been using the Dalmarnock branch of Vision Express since it opened three years ago. staff are always welcoming and friendly and of course I get they professional service that I expect.
April 2023 by Maryellen Marshall
Not a great selection of frames,infact more designer frames take up the shop.However staff are great,no problem there.Get better free frames,or people will go elsewhere.
November 2022 by George Jamieson
Very friendly and knowledgeable made us feel at ease and nothing was too much trouble
November 2022 by Deek Whitton
1st class from the start off your appointment to the end, very welcoming.
November 2022 by Oscar Hickson
Didn?t know where the shop was in Tesco so had to to que at customer services meaning I was 3 minutes late to the appointment. Was refused from having my eyes tested by a rude receptionist. Avoid this place
November 2022 by Dean Adams
I was very impressed with the service, I had a eye test was very professional, then has assistance on picking 2 sets of glasses brilliant service
November 2022 by Douglas H McArthur
Training is definitely required by new staff. Smiley and curtious but with little knowledge.
November 2022 by Elaine Masterson
Staff were lovley & very helpful, manged to get the glasses i wanted,would highly recommend vision express.
November 2022 by john young
Issue with glasses with lense coming loose 3 times. Complaint about quality handled very well by apologetic staff. Immediate replacement with alternative given and defective glasses temporary repaired free of charge as spare pair for keeping.Great staff / customer service.Thank you.
November 2022 by Sandra Whitelaw
Disabled pensioner who had an appointment for much needed eye test. Arrived for her appointment and then had to go to the toilet. Because the pensioner who had a walking aid stroller took 10 mins to get to the toilet at the opposite end of the store, go to the toilet and get back again she was told they no longer had time to complete the eye test because appointments are only allocated 25 mins and their lunches started at 1pm. What shocking customer service. So guess where we won?t be going to purchase our glasses. Awful customer service, shocking and made the woman feel inadequate for being slow at walking and needing the toilet. The staff should be ashamed of themselves. I am sure if it was their mother they would not be too pleased at her being treated like that. Your loss Vision express our business will be going elsewhere !
November 2022 by Sandra Ralston
Always get great service. The staff are friendly, helpful and professional. On this occasion I was just purchasing a spare pair of glasses but they didn't try to persuade me to buy another designer pair but was shown a selection in the shape I was looking for. I will definitely go back again.
