October 2023 by Diana Cusack
Thank you for helping soothe and solve my worries, couldn't have been more reassuring or helpful.
September 2023 by Helen Kerr
Optometrist was very nice and thorough with examinationWent out to choose frames despite having an HC1 form( I have because my income is so low) the girl started showing me glasses you pay for ,3 times I told her I Don't want to pay she finally listened !!!!!I have a certificate because I'm poor so why the hell could I afford £85 glasses I'm struggling like everyone else just nowI was very embarrassed I won't be going back thereIt ok if your paying for your glasses and apptsBut if like meyour 65 and live on a small work pension or benefitsFind another optician
September 2023 by Skull Ghafoor
I handed in 2 boxes of contacts, 60 pairs to change from my previous prescription to my new one, and the person I spoke to said that it was possible, and I'd get them within a week. And now it's been a month and a half, and still no update, I called in and I would have to repurchase the 2 boxes of contacts without even being refunded for the previous boxes of contacts at least.So I wouldn't recommend for anything, except just the eye test, get your glasses from iolla or any other place.I don't understand why I have to pay twice, and not even get a refund.
August 2023 by David Smedhurst
Terrible company.Only want to sell you expensive coatings. You can get upto 5 coatings free at asda. Frames are either overpriced or rubbish.DONT SHOP HEREASDA ARE MUCH BETTER AND CHEAPER
June 2023 by Kaspars Dzerins
Booked "contact lens free assessment and trial", turned up a couple of minutes in advance, made myself known and spent the next 15 minutes waiting on a chair as requested while staff melted away one by one, leaving sole member occupied with another customer.What a waste of time.
April 2023 by Aleksandr Al. Bashkov
It's not the first year I go to this salon. Excellent staff, qualified assistance and generally pleasant service
March 2023 by Phoebe Yu
Really appreciate to the kind and friendly staff. One of the nose pads of my glasses is missing, she changed a matched pair for me and also adjust the tightness of the legs, and those are all for free. That?s really helpful for me.
November 2022 by Catherine Marshall
Very friendly, professional and knowledgeable staff who definitely knew their job.Sorted out my eye health issue,No pressure to upsell products.Understood my financial situation and had frames that I really like that also suited my budget.I thoroughly recommend Vision Express, Buchanan Galleries if you are looking for new glasses.???
October 2022 by Eddie McKean
I went for my eye exam and mentioned I was having flashes on my eye. The staff were very professional and looked after me. I had a scan for the first a time and it showed something that wasn?t obvious in the usual pictures.the day. I now have a hospital appointment from a letter they sent to the hospital.
October 2022 by Rohan parge
It is a great experience with very friendly staff with a high amount of collection choices they offer. The only problem it takes 4,5 days for making products ready to use
October 2022 by Douglas Cook
Excellent and professional service from both the optom (NKayan)? and the dispenser Callum - fully understood my needs and we're a credit to the store
October 2022 by R C
Always a good experience here. All the staff are friendly and professional. The optometrist Heather was excellent and I highly recommend this Vision Express to everyone
August 2022 by Akansha Pandey
Very nice place and very nice staff. It was my first time there and I got 10 minutes late due to my prior appointment. They were very kind to reschedule the appointment on the same day. The staff front desk and optician both were very thorough in their examination. They did not hurry me in the process and were extremely patient with me. I will definitely recommend the store and company to my friends for any eye support.
August 2022 by Will Hughes
very happy with my through eye test and new specs. all staff are very nice. thanks
July 2022 by Mahamba Osiris Horus
Best service, this is going to be my permanent place for all our eyes needs for the whole family. Seen on appointment time. Highly professionals working there. I am going to recommend all my friends and relatives. Check for Collen Mahamba my proper.
