July 2023 by Google user
First time using this pharmacy. I approached the counter where an elderly gentleman was waiting. There were four members of staff behind the counter and one was looking for his meds. I waited about ten minutes and they came back to him to say they didn't have what he was looking for, no offer to help call his surgery to see where his prescription was. My prescription was then taken by the same member if staff sho had a ponytail and who dourly said this will be 20 mins now. Why it takes 20 mins for four people to pick up a cream from a shelf I don't understand. Service with a scowl from this pharmacy. At least the pharmacist who brought it to me was pleasant.
January 2023 by Magt. O
After leaving prescription with them for about 4 or 5 days as they kept saying didn't have item. I phoned to check and was told still didn't have it so I said I would pick up prescription and try elsewhere. Went in 15mins later to pick up prescription , girl checked shelf and lo and behold item was on shelf. I am aware of problem getting medication at moment but this I was not impressed with.
October 2022 by Gillian Thomson
Always helpful and friendly
October 2022 by Eva S
They took a prescription and never get it ready. They do not answer phone calls, they are more interested in a private conversation at the pharmacy than in customer service
May 2022 by Alistair Cairns
Another visit and another great wee bit of chat with the lovely team in this pharmacy. They are always very helpful and go out of their way to make sure you get the medication you need. The friendly banter and great humour, usually instigated by Suzanne, is better than any tablet !
August 2021 by Will Wilson
Dreadful service, dreadful attitude.
July 2021 by Kennocha Frenchies
Would be nice if they never hang up on you disconect phone and email a month to late when perscription ready
July 2021 by Jordan Kennedy
Writing on behalf of my Aunt. Service was great and the staff were very helpful.
September 2020 by Ellen Cairney
Since Well have taken over at the Barrachniebranch my life has became a bit less hectic as the staff order and manage my families medication taking time to listen to our needs and providing a great service .The staff are friendly and put you at ease .Thank you ..