October 2023 by Kendi Johns
The staff there ??????????So rude! Just employ young people. I don't understand why you would have an attitude serving customers. It felt quite racist.
July 2023 by Domenico Perna
I visited the store specifically to process a DHL return, but unfortunately, I encountered some challenges. The woman working at the counter informed me that she couldn't assist me at that moment due to the unavailability of staff to cover her position. Despite there being no other customers in the store at that time, it seemed like a quick and simple task for her to handle the DHL return by scanning the parcel, which would have taken only 30 seconds. However, she remained adamant about being unable to help and disregarded my presence while standing behind the counter. It was disappointing to witness such inaction and lack of effort from the staff
December 2022 by Areej B.
The store was closed during its opening hours and it was surrounded by barriers. It would have been great to reflect that in your opening times in here instead of me walking all the way to be disappointed.
November 2022 by jezzaftw
In line with other reviews regarding staff, i show up with a coupon and they refuse to accept it, stating its not valid at this kind of WHsmith .
March 2022 by Steven Marshall
Won't be back. Clown behind the counter told me to get back from the till in quite a cheeky way, i had to move closer to see the sticker on the boxes due to bad eyesight. Clown
October 2021 by Diane Rhind
Visited this shop today looking for a book for my son and was helped by Stephanie Stephanie was very friendly, helpful and polite.Diane Rhind
July 2021 by Flora Gosling
I shop here regularly and whenever I ask staff for help they?re almost always apathetic and unhelpful. I even asked for a book and instead of looking it up and making an effort she just sounded disinterested like she was trying to shake me off until I showed her a photo of the cover. Turns out it was on display as one of their biggest recent releases ?The range is fine, but not great, and don?t bother buying the sweets they?re better prices and more in date at OneBelow next door.
September 2020 by Colin Souter
Mature lady in greeting card section has terrible attitude problem.On my visit to the store today was torn faced, grumpy and hostile when I asked for help.Not the first time shes been like that with me and other customers.Clearly has chosen the wrong vocation.I wasn't impressed.
September 2020 by Mark Harvey
Large store with great selection off stationery and some really beautiful cards. Also does, magazines and books. Some lovely staff too.
January 2020 by Julieann Martin
Great bargains especially in clearance area books stationery games etc ideal for school and gifts prices start at 20p
January 2020 by Esther McMillan
I found it very difficult to find what I was looking for. Havibg tried to follow the signs in the shop I asked a member of staff who didn't seem at all interested in helping and brushed me off with maybe go and try upstairs. Needless to say I still did not find what I was looking for so had to go elsewhere. Unfortunately I am unlikely to return to this shop due to the poor layout and customer service.
January 2020 by Natalie Street
Good selection and quite a big shop, stationary and snacks up stairs with books down stairs
January 2020 by Blessing
It just okay. They don't standard paints but they have other school supplies.
January 2020 by Jack Ferguson
Great all round stationery shop plus books
July 2019 by T & M Gaming
Good selection and quite a big shop, stationary and snacks up stairs with books down stairs
