October 2023 by Denver F Correia
The staff at the desk are very friendly and professional, had a great experience recently submitting some documentation. They provide useful information on a number of different services and are very knowledgeable.
February 2023 by Pervez Ghaus
All staff good but special praise for Eleanor who has an amazingly warm natural personality and goes the extra mile in being very helpful .A rarity in this world.
September 2022 by Bostjan Klemencic
Situated just next to the main train station, easily accessible.
April 2022 by Alan Anderson
Staff friendly and very helpful. Experience was a pleasure.
September 2020 by Martha Connor
Great staff aleays very friendly. I was helped with Pauline great experience thanks very much.
July 2020 by Prop_Dev
Today I visited YBS in Glasgow where I've had accounts for many years. I was so shocked at the attitude of the teller I was left speechless by her tone of voice and general aggressiveness. I was so upset I left and returned home. I then took action to close my accounts so I never have to endure such behaviour again. Shocking!!!
July 2019 by stuart armour
Absolutely excellent. Staff were very pleasant, friendly, helpful and efficient. I was given good advice from Eleanor who understood what I wanted and opened a new savings account quickly and easily with no fuss. Other banks and building societies should send their staff here to see how customer service should be delivered. My experience was a real breath of fresh air. Highly recommended.
