December 2023 by Sh Mer
Hi thereI visited the sore Wednesday 22nd November , took Ill whilst in store , staff were so lovely , I truly can't commend or thank them enough. Bianca & Jessica are a credit to your store .Many ThanksMrs S. Merrilees
December 2023 by Steven Barr
Great shop, great design. Lacks customer seating.
November 2023 by Lys Davidson
I was in your new Store at The Fort Glasgow last week.Absolutely love the layout.I had hurt my back and had severe pain and could not walk too far. A wonderful employee called Lucy helped me, She brought coats to me to try on at the mirror, put all the coats back after I chose the coat I wanted . She more than went out of her way to help,. I am very grateful for the wonderful service she provided me . It really does make a huge difference when you have dedicated employees like Lucy??????????.L. Davidson
October 2023 by Ann Marie Adams
Went in to get a gift card. When it was my turn to be served the assistant decided to turn and start talking loudly about personal stuff to the assistant beside them. I had to stand there for a few minutes before they turned to me with a very condescending tone of manner. I asked for the voucher only to be told ?yeah you can have it but we don?t have any gift boxes? which was the whole reason I went specifically to the shop. I don?t actually shop in zara and now I?m glad I don?t.
October 2023 by Kerry Ward
I love Zara unfortunately this is the worst Zara I?ve been in, I?ve tried the shop on 3 different occasions incase they were having a bad day. Each time I visited the only ever have small sizes left, I felt like I was in a jumble sale, no order with clothes and not appealing to the eye. The changing rooms are the dirtiest I?ve been in, clothes hook was also broken, I had to put my own jeans on the floor and they were covered in dust and debris! Won?t be back, should come with a health warning!
August 2023 by Marie Houston
Wanted to exchange dress couldn't find recipe tag still on they refused it was not even for me it was my sister who was told she couldn't try the dress on
August 2023 by Richy Hypno
Not bad but only 2 seats for the poor blokes who have to sit and wait for hours while the wife tries on clothes.
August 2023 by Audrey Mcindoe
Total waste of time.Changing rooms always closed when I am there .So couldn't try anything on .So didn't buy anything .
July 2023 by Barbara Aitkenhead
Very poor service. Item priced in Euros ie ?39.99 and charged £49.99! Apparently shipping costs and human error in hand pricing. Cannot be correct surely?!
July 2023 by bob david
Good shop with good selection, the service is very slow
June 2023 by Joyce Burns
I love their clothes but they are so over priced compared to Spain and other European countries. Shop abroad.
May 2023 by James Gilmour
Love Zara Menswear. The only downfall is the waiting times at the tills. Staff often seem unhappy and there is very little interaction at all ?.The shops is very busy so be prepared to queue. But it is clean and always well presented. Would recommend
May 2023 by Rizo Mac
Staff are rude, place is never tidy, years ago this place was inviting and made me want to buy everything, now I can't seem to find a thing, gives me H&M vibes now, bring back topshop
February 2023 by Lawrence Freeman
Zara is very tempting these days. Different clothing at great prices. I never leave empty handed.
February 2023 by veronica Little
Terrible company I went in to get a refund waited 20 minutes as both managers were on break together the cue was massive behind us and held up because the staff are not authorised to do refunds what a nonsense this size of store should have a separate return till staff on desks were lovely but manageress had a Terrible attitude her no apology or eye contact with us or lady waiting on other till
