December 2023 by marco righetti
Possibly the slowest service ever!There is always a big queue!
November 2023 by H Steele
Avoid at all costs. To call the staff useless would be a compliment
October 2023 by Paul from the sliding door factory.
First class service.
September 2023 by An La
Love keeping your prescription for as long as they can. Used to get text messages when it was ready but I think the contract on their phone has run out.
May 2023 by Adam Wilson
This place has been getting rapidly worse and today has really taken the biscuit. Nobody is interested in serving you. The staff only take one person at a time; previously they would serve 3 at a time to clear the queue and you were then given your prescription when it was found/ready. This results in very long, excruciatingly slow queues.Today I waited several minutes with one person in front of me - who had already been served and was just waiting to receive her prescription - only to eventually be told their "WiFi was down" so, despite there being 3 or 4 staff in the store pretending to be busy, "it would take too long to locate my prescription as there are too many places in the store it could be" and they "don't have enough time to find it without the WiFi". Utterly pathetic.I will now be using an alternative pharmacy as I'm fed up being messed around by the incompetent staff in this one.
May 2023 by Ewan Loughlin
So slow, has been for years but keeps getting worse.Go anywhere else if you can.Also closes when it wants. Opening times are incorrect.
April 2023 by S W
Constant queues, with terrible service. I often have to wait close to an hour to be served. Went in asking for an over the counter medication, wasn't even told I'd have to wait, left standing for 20+ minutes, then given a different tablet which is not what I wanted. I was in a rush and given no updates to the fact they did not have the medication I requested and that they were going to give me something else that I did not want. Also went down for an important script and they told me it wasn't on the system. Refused to write emergency script, or call GP. Gp claims its on the system and that the pharmacy is at fault. All they needed to do was call the GP and they would have confirmed or done their job properly and checked the system as it was definitely on there. The staff member was rude and didn't care, despite this being very important medicine that I cannot just stop taking or risk a stroke or death
February 2023 by Hawdo
I came here for several years to collect repeat prescriptions.Recently, I changed to another pharmacy due to constant issues, starting mid 2022.Lost prescriptions, orders not submitted for items, prescriptions not ready when the SMS was sent saying collection was available, consistent attitude from one blonde female staff member to all customers, it just became tedious.The pharmacist with the beard always seemed to try his best, but he?s on his own in this place.
January 2023 by caroline hutchison
Waiting time for prescriptions is ridiculous? and that?s for the ones that are ready!!
January 2023 by Conrad Raubenheimer
Saturday 31st December the shop was unexpectedly closed between 1-2 for a staff break??
November 2022 by Lee-Anne Wilson
Messaged me at 12.49 saying prescription is ready, got there 15 minutes later to find it shut! Waited nearly 30 minutes and no signs of opening. Looking at other reviews it seems they just make up their opening hours to suit themselves.
August 2022 by D
I've called this pharmacy over 10 times and they don't answer the phone,
July 2022 by Baby Suri
Terrible Chemist. They never have anything I'm looking for. The pharmacist didn't even have hydralyte satchets for vomiting. I try and avoid this chemist. Opening from 10 to 4 on a Sunday is a joke!
May 2022 by Pamela
Since the last pharmacist left (Graeme) this place has gone to the wall. Staff, except the big tall pharmasist, are so unhelpfull. I used to have a chat with Graeme who knew everything about me and my family, knew my prescription, and could offer advice. This new team are awful
April 2022 by Ewan Hutcheson
So slow, has been for years but keeps getting worse.Go anywhere else if you can