February 2024 by Steve Johnson
Car is now having 2nd MOT.passed again
February 2024 by Sammy Mac
Everything started of great, staff were lovely, helpful and very welcoming... Then the sale was completed and all turned from there.Tried to make contact and ask for confirmation on what the service they did on the vehicle, as when i asked my local garage to inspect the vehicle it was found a service had NOT been completed. The response i had got was only the date and mileage the apparent service was completed, when asked again of what the service actually invloved, no response. Asked for my cars paperwork to be sent to me, was said it would be sent to me and nothing.I have spent so much money on this car, on things that should of been picked up on during the top class inspection thats claimed to be done on cars or it's actual service...Have also phoned and was told someone would call me back and zero response. I live miles away from the dealership so unfortunately never easy for me to just pop in and try get things dealt with.Really unhappy with the after sales service.
February 2024 by Wick Wicker
No complaints. First class service from the service team at Arnold Clark Peugeot/Citroen and to top it all a reasonable price for my van service.
January 2024 by Robert
Booked at 11 am. Car back at 6 pm for a service. Absolutely disgrace of a place.
December 2023 by R
Took in my C1 for a service here the other week and was overall very pleased.They kept in contact to let me know what stage my car was at in its service, and when parts had to be ordered they kept me updated on when they would arrive and be fitted the following day. I even got my car back and fixed up earlier than I expected.Ajay was especially helpful and cheery, and very pleasant to interact with!
December 2023 by David
I want to give my thanks to team Peugeot at Arnold Clark Inverness for how satisfied I am after using their service this month. Usually I?m quite nervous about using large corporate companies for car maintenance however, my perception has been changed since my visit.My thanks go to the lovely lady who welcomed me to the branch and then the friendly guys at the service desk. My car had a few issues which the mechanics tended to and the service manager was amazing when he explained what had been done.I was very satisfied with the cost of the work and my car feels perfect again, like it did when I first bought it.10/10 to Peugeot Inverness for the speed of the work, cost, communication, customer service and unexpected car wash at the end.
December 2023 by Drewby Fergus
Great job for me fixing multiple issues that my vehicle had after purchasing from another Arnold Clark. Good job this garage is competent, unlike the one I bought the car from. Will return for my MOT and servicing.
November 2023 by Annabel Aitchison
Took my car into Arnold Clark Peugeot, Inverness as my rear break discs and pads needed to be replaced as the left side was grinding metal and making the most awful noise. The services department including the manager, Andy were brilliant! Managed to fit me in at very short notice on the day. My car was fixed perfectly, also washed and vacuumed which I was not expecting! Could not fault them at all!
October 2023 by Shelly Auger
Brought my car from here with hassle free ? and no worries. Great service. Shall give 5 stars if I get my tyre pressure light sorted without ease. So be back soon. Only had the car 3weeks.
October 2023 by Nicole Campbell
I?d first of all like to thank the whole branch but specifically Ian and Finlay! I ended up having a bad experience with the Perth branch and returned my car, I was then looking for a new one and came to this garage. Ian was instantly really helpful listened to what I was looking for and took me to see 6 cars there and then. Today I just picked up my Peugeot I?d like to thank Finlay for taking over today so I was able to pick up my car. You both made the process very smooth and thanks to Ian who kept in contact the whole way through and got things fixed on the car so everything was ready!
October 2023 by MAGDALENA Z
Just purchased my new Fiat 500 at Arnold Clark Peugeot/Citroen.I must say from the moment I walked in the door I was treated exceptionally well.I want to give a huge personal Thank You!!to Ian Davidson for helping me out with my purchase of my new car. I?m so happy with the service he provided to me:extremely friendly,helpful,approachable and professional.If you?re looking for a vehicle you?ll be in good hands with Ian .Highly recommend .
September 2023 by Christine Fenwick
From start to finish Gary was very helpful. Smooth and efficient through the whole experience. Wonderful customer service and we loved the little video you did for us of the car. Thank you Liam us over the moon
August 2023 by K Farquhar
Useless, incompetent, bunch of chancers.Avoid this dealership at all costs.Although I never bought a car from here they were tasked to carry out repairs. Three times I had to do a 220 mile round trip and my car still has issues.From the waste of space young lad at reception to the service manager that came across as some sort of wannabe Pierce Morgan, they all seemed to have a chip on their shoulders as to why I wanted my recently bought car repaired.Every one of them should be taken for retraining on customer care.If you buy from Arnold Clark and this dealership comes up as a service point or collection get on the phone and point blank refuse to go anywhere near there.Disgusted is an understatement.
August 2023 by Paul Verhulst
Passed by unannounced to have a blinking light of our V70 replaced during our road trip through Scotland. Received excellent, kind and quick service. Thanks guys !!!
August 2023 by Garry Jenkins
Walked in to have a look at the cars started off as a normal dealership floors were a little bit dirty but expected from moving cars around, had a look at the new Peugeot 408 what a stunning car wish I could afford that maybe when my grandad dies eh but anyway back to the review.Went outside to the lot a lot of nice and well kept after cars but found one that caught my eye a bright pink fiat 500 absolutely stunning decided to finance it and was so happy with my new car? BUT THEN.I was driving home and a brick went through my window I was convinced it was left there by the Arnold Clark crew I went back for a full refund and they could only offer me 99% of my refund and as they had to fix the glass.Shocking service and then I found a gram of heroine in the glove box injected it all and now safe to say I will be coming back.Thanks Arnold you?ve been great.
