December 2023 by firstdecanpisces
Whenever I?ve been in to purchase toiletries or over the counter medication I?ve had friendly and pleasant service, especially from the older lady who is sometimes at the till. However, I had a very different experience with an officious, patronising person who seemed keen to deliver a lecture to me after I?d made a perfectly reasonable and dignified enquiry. Glad this isn?t my dispensing pharmacy!
August 2023 by P-D-T
The pharmacy advisor called Sean is extremely rude and pedantic and should be reintroduced to the idea of what customer service is. Won?t be back here.
July 2023 by Matti Wilks
Extremely good service, went above and beyond to help! Thank you!
May 2023 by brian carson
Very helpful, pleasant, and always prepare to help.
February 2023 by ian beange
A small Boots pharmacy store.
January 2023 by Colin Taylor
I'd never been here before. Beware the very constrained one way system! The first member of staff I met was enormously helpful and polite but when I returned a bit later his colleague was petty and rude: not good.
July 2022 by S H
Stood at pharmacy counter for ages with no one serving. Seems to be the same in every Boots store. Not enough staff serving.
April 2022 by Andrzej S
An ordinary local pharmacy.
February 2022 by gatekeeper9
Generally this is a good pharmacy, however at times it can be problematic. My husband and I called a week to check we still had a script to pick up so we knew when to reorder. We were sure we had a week left but were told there was nothing there. After a frantic rush to have prescriptions written out so it could be picked up normally and spending over £25 on a taxi to get the scrips there I went in and was told by the pharmacist who told my husband 2 days earlier that there was nothing there that there was indeed a week left on my prescription!. It was the same man to make the mistake. He then tried to say he had no clue who we had talked too but we all knew it was him. It cost us money we don't have, it cost us time we don't have as we have an 18 month old baby and a 13 week old baby and it caused a massive amount of anxiety and stress which I already suffer from.Sometimes I go in and a different lady will tell me nothing is there for me even though my GP sends 4 weeks supply and I have her go look again only for it to magically appear.They are at times not good at keeping an eye on how many weeks are left or even finding my prescription but generally for most of the time it's a good pharmacy. Some more empathy could be used at times as I've been waiting I've seen people get frustrated with the lack of help and understanding.There is one lady there though that is a gem!. She us always so happy and helpful so to her thank you.This is also a very small boots incase anyone would like to know.
November 2021 by Simon H
Stood at pharmacy counter for ages with no one serving. Seems to be the same in every Boots store. Not enough staff serving.
October 2021 by Chic Nicol
I TREAT PEOPLE WITH RESPECT AND EXPECT THE SAME FROM OTHERS,THE PHARMACIST WHO WORKS THERE NEEDS A COURSE IN CUSTOMER RELATIONS.
July 2021 by Elizabeth MacDonald
I always go to this chemist. I cant praise it highly enough!. Alan one off the pharmacists is so helpful and understanding, I feel comfortable talking to him..... Stuart & Faye are always so welcoming and always ready to help customers, as best they can. 5? ?
July 2021 by JACK MACK
Love Boots for a lingering browse. Large ranges.
March 2021 by Rich Moreno
Boots typically has everything you're looking for in health and beauty aids including a chemist/pharmacist. However, you pay a higher price due to their overhead in placing stores in shopping centres, malls, etc. Staff is very friendly and eager to assist if you can find one on the floor.
January 2021 by Even Pates
Boots typically has everything you're looking for in health and beauty aids including a chemist/pharmacist. However, you pay a higher price due to their overhead in placing stores in shopping centres, malls, etc. Staff is very friendly and eager to assist if you can find one on the floor.
