January 2024 by Serkan ERUCAN
Big thanks to Liam , who did a selfless deed for me , top guy and top marks we highly recommend
January 2024 by Jacqueline Merrick
The staff at Inverness Halfords were perfect, polite helpful, knowledgeable and very friendly. They diagnosed rhe fault with my campervan ( my tempory home), supplied & fitted new battery in the blink of an eye.And the bill was excellent vales, with ny new members discount.Thank you from me and Grace ( my Scottish deerhound)Have a great Hogmanay one and all.
January 2024 by Demi Ward
Thank you all so much for you help a moment ago. Such a friendly lady behind the customer service desk. Josh the tech who looked over the van, and Callum who was running the centre today.Thank you all so much for putting my mind at rest 5*
December 2023 by Robert Gardiner
Excellent Customer service the Welcome into the Store in Inverness the Great assistance from Enzo who checked out my vehicle and fitted my new Wiper Blades . Yes I shall be back Robert Gardiner
December 2023 by Rosemary Anderson
Welcoming, patient and going the extra mile. So pleased with the service. When I went to car realised I needed something else. Instead of making me queue up again, I was led to free counter that was not in use and served. Excellent!
December 2023 by adobe numpty
Ordered 205/55 R16 tyres online from Halfords. Took a while for them to get them in. When they fitted the tyres, they fitted 195/55 r16. After attempting to call and complain and being told someone would get back to me, I ended up having to complain to Halfords head office. Car now booked in for tomorrow to change the tyres for the ones I ordered.Hopefully they will make this painless and efficient.
November 2023 by Jane Rowland
I visited Halfords to get a new headlamp bulb, which was dealt with quickly and efficiently. The staff were helpful and polite.
November 2023 by GG8920
Bizarre experience with the bike repair team.I booked in for a spoke repair. I explicitly said in the booking it was a spoke repair. The website offered a specific booking for a spoke repair.Took the bike in at the allotted time only for the lady at the repair desk to tell me, and i quote directly, ?We won?t be able to do that. We don?t really stock spokes. Maybe try (names alternative bike shop)?.If you don?t do spoke repairs then why advertise that you do and invite customers to specifically book spoke repairs?What a waste of a morning that was.
November 2023 by Gina Bell
Very helpful and nice guys.. had a short wait but they sorted my headlights out in no time all... even showed me how to do it myself if it happens again, and gave me a discount for signing up to a loyalty program. Would recommend Halfords in Inverness.
November 2023 by James Davidson
Got told I'd have to wait 10 minutes until the guy had finished another light he had to fix. To then get side swiped and the guy going to do a window wiper first, been waiting Iver half hour now.. Not good enough, and all the staff have faces like they've been done over
October 2023 by Rod Munro
Staff very helpful and friendly. Came to get my car light fitted in awful weather. Most impressed by the customer service today.
October 2023 by Chris Fieldsend
Turned up at 4pm on a Sunday, without an appointment, and they fitted new windscreen wipers to our SWB 2006 Peugeot Boxer in minutes. Excellent service. Wipers were £20. Fitting service was £10 extra.
October 2023 by Ross Smith
Worst garage experience. Guy behind the desk is rude and comes across as a complete mutant, which he is. I was phoning for hours trying to get a question answered as my car was in with them and they would not pick up the phone! I ended up driving down in my work van and in person i physically watched that big lazy oaf sat behind his desk ignoring my call whilst I?m phoning 10 meters away from him outside the window.Car came back with more problems than I put it in with. Never again.
October 2023 by Jamie Alexander
Outstanding service, ordered 06:30 over a coffee, pick up available at 10:00. Inverness branch welcoming, helpful and professional. Cheers.
October 2023 by Bob Glover
The windscreen wipers shown on the computer didn't actually fit, so Davie went to considerable trouble & time to collect and fit the correct blades,First class service.
