November 2023 by Connall Bain
HSS Hire Inverness - gentleman who worked there went out of his way to block my car and a disabled parking space after I used a car parking space at the HSS shop for nipping across the road due to no parking space. No signs to state I couldn?t park there and there were plenty spaces at the site for others to use.Whilst I walked away from parking he shouted ?I am getting the traffic warden!?. Good luck mate, traffic wardens have got nothing to do with those spaces.Very unprofessional, he attempted to intimidate me instead of politely asking to move.
October 2023 by Sara Fenwick
Great quick service
July 2023 by Steve Small
Great customer service from HSS Stirling. I hired a generator, my first experience doing this. I read lots of reviews about HSS in advance, many off putting about customer service and products. However everyone I dealt with was overly helpful and easy to communicate with. The staff at the shop even offered to lend me some ramps FoC so I could get the generator out my van easier, something I hadn't foreseen. Deposit returned promptly with no hassle. Would recommend
June 2023 by Lee Turnbull
Still haven't paid back a deposit they took, they told me a technical hitch on their computer prevents them from giving me back my deposit, well, seems I'll have to wait indefinitely for my money back while they fix the issue. Instead of just paying me back, then fixing their system, phoned them every day and told same story each time. Never use them again.
August 2022 by Elizabeth Jackson
Booking was super easy and the guys in the office were very helpful.....showed exactly how to use the equipment
August 2022 by Ruth Finnie
A simple.online process, followed by a friendly customer service call to confirm. Carpet cleaner was well worth the money and effort. Overall well worth the money
July 2022 by Jonathan Reid
Avoid HSS they are terrible, over charge incorrectly, no invoices, hours on phone with no answer. Useless!!!!!!!!!!!!!
June 2022 by Leeson Carlyle
Easy to collect equipment ( in the afternoon at least). Helpful staff, especially in the yard. Recommended.
July 2021 by george porteous
Was seen and dealt with by Stan to whom I remarked that he had a lot of wisdom about him with regards to the tools, and he told me 'Wisdom" is his middle name, I thought he was just coining a phrase, but it turns out 'Wisdom' really is his middle name, so here's to your excellent service Mr Stanley Wisdom Watson, keep up the good work.
April 2021 by Keith Ballam
Recently hired floor & edge sander package for a week, & was very impressed with service. Received knowledgeable advice from Stan at Inverness branch when I called to enquire, prior to then going online to order hire. Had an issue on day 1 with the edge sander, but upon reporting this first thing day 2, within hours an HSS driver turned up with a replacement, along with some replacement sanding sheets free of charge to replace some damaged by the faulty equipment. Drop off & collection efficient at both ends of hire, as are auto-emails that confirm each stage of process. Refund of unused consumables swiftly processed aswell. Highly recommend!
April 2020 by Michael Holley
Iwas given the wrong bits for the machineI hired,then had to go and pick up the correct ones myself,a day wasted.
January 2020 by Anji ?
First visit this morning and staff very friendly and helpful. Would definitely recommend and go there again.
January 2020 by Sexy Slater
Excellent customer service ???
January 2019 by Juliann Mackay
I phoned the Inverness branch which got answered very quickly and efficiently by Sean Riley who was extremely helpful. He quickly checked and make sure the equipment I required was definitely there before I went down to uplift. On arrival at the depot we once again saw Sean who was very polite, extremely professional and efficient. Can't recommend enough.
January 2019 by Jo Cumming
Hired a 1.6KVA portable generator for an orienteering event. Easy to carry. Set aside for us so we were confident it would available. Worked efficiently and quietly. Excellent service,
