December 2023 by Murdena Oparka
I visited your store in Inverness yesterday 30th Nov.and I was very impressed with their care and attention.
August 2023 by Niek Janssen
Very nice store, was able to find what I needed very quickly, and was immediately helped at the checkout
July 2023 by ian beange
A good selection of home & cookwares.
April 2023 by Joe Durham
Lousy warranty. Three years sounds reasonable, but it's across-the-board. So, it's great if you're spending a few quid on a toaster in-store but completely inadequate for larger, more expensive items bought online.
February 2023 by Allan MacIver
I always enjoy a browse at Lakeland. They have so many useful things for the house for sale. I like the fact that they have someone available to ask where things are. I also believe they sell good quality items. The shop is located on the ground floor of the Eastgate centre in Inverness and it is easily accessible.
June 2022 by David Parry
Pleasant so in the eastgate centre on Inverness. Full of novel good for timing an efficient kitchen.
January 2022 by Janette Paterson
Just tried the Lord Sheraton leather wipes, very nice and the best thing is they smell like battenburg cake.
January 2022 by debbie brown
Great service
December 2021 by Emily Morrison
Fantastic customer service from Joyce! Friendly, helpful, and quick!
October 2021 by Alan Rhind
Great welcoming on arrival and very helpful staff. Great selection of kitchen equipment and supplies.
July 2021 by Ruth Riddell
Was in Lakeland this morning to buy a new kettle. Very helpful assistant brought kettle from stockroom and when I went to pay for it,(I had a voucher to be redeemed of the price), but unfortunately it wouldn't go through but another colleague managed to get into the system. Thank-you for great customer service. Lakeland is situated on the ground floor of Eastgate Centre,very close to entrance onto Falcon Square, Inverness.
July 2021 by Melissa Neal
All very organised and calm.
November 2018 by Kelvin Moreton
We have had many a product frae this store and all I can say is if the quality and longevity is anything tae go by then ye must visit here. Alas the price O items is more than expected then again ye pays frae what ye get, and tis nae bad stuff.
February 2018 by Irfanul Bhuiyan
My wife really loved this place. Good quality products and friendly staff. Has a bin in the shop which I thought was convenient.
January 2018 by Doug
I purchased a Dry:Soon Deluxe 3-Tier Heated Airer from this Inverness store.I had called into the store on Monday 18th December and asked to see a Dry:Soon Deluxe 3-Tier Heated Airer.Because it was not convenient for me to take the item right then, I requested that it be held over for me and I would call in the following day, to pay for the item and take it away.This morning, (Tuesday 19th), I telephoned the store and spoke to Evelyn. I explained my situation that having no personal transport, I planned to take this item on the bus. However, on reflection, I thought better of it as it was a large package. And so I asked if the store had a delivery service.She explained that delivery could be arranged but maybe it would take several days. However, she then asked me where I lived and when I told her she said she could deliver it when her husband picked her up after work this evening.I agreed and went to the store this morning and paid for it.Sure enough at around 6:30 pm she was at our door with the package.I don?t know of many other places where the staff would go the extra mile the way Evelyn did.I have never previously met or spoken to Evelyne but I wish to thank her for her very kind action.I think her employer is very lucky to have such a dedicated person on the payroll.Yours sincerely William Douglas