October 2023 by Marek W
Terrible experience. My wife had to wait almost an hour for her medications. Staff pretended not to see her. Very unprofessional behaviour
March 2023 by Babs Aitken
Regularily visit this pharmacy to collect my repeat prescription. Staff have always been friendly and helpful. I receive text messages when my prescription is ready for collection and am very pleased with this service
May 2022 by Marion MacRae
Really lovely staff! I have been impressed recently with their caring attitude and willingness to help.
April 2022 by Krissy Gibbs
I've had good experiences here. When I've come in with a minor ailment or a rash on myself or my children I received quick help and good advice. My prescriptions are filled in a timely manner. Folks have some variation in mood, because they are human, but no one has ever been rude to me.Sometimes I feel frustrated with the text system because it does not always alert me to my prescriptions being ready but I don't think the folks in the shop have the ability to get that part of the technology correct.
April 2022 by Kirsty Mac
I?ve always had good ex at this pharmacy, staff have always been helpful and friendly
April 2022 by Iona Mcfarlane
Prescription never ready or regularly get lost and they generally refuse todo emergency prescription even thought it their fault for missing ones, This has had happened last 3 time as I keep giving them a chanc3.The place is a sham and politeness is only really given by one person in the whole shop
February 2022 by Skidz Holeshot
for 10 years ive been going to this chemist,ive had nothing but trouble from the chemist that works full time in there ,its getting so bad that im afraid to go in ,because of what she will say next to me,as she is a very uncaring rude individual,i dont want to explain what she said to me today else if she reads this she will know who it is,and she has threatened me with, barring me from the shop if i say anything in my defence when im in the shop,this is her way,ive been told to shut up in the shop by her many many times for talking to other staff,if i ask this chemist woman for any advice ,she replies with i think you should ask your doctor,im not qualified to answer you,this is what she says to me evry time i ask for advice about minor ailments,today was a real bad one for me,i went in cheery said hello,and came out upset and angry by the way she threatened me AGAIN, with if you dont stop TALKING you will be asked to leave and not come back,i swear on the holy bible ,there is something different evry week she will do or say to me when im waiting for my meds,this woman should not be allowed to talk to people this way espescially when ive never ever been rude to her,if i could i would take her to court,as she is actually messing with my health,mentally,im sure there are many people who feel the same way,would a petition help to get her out of there and put somewhere else as we have had enough of her cheek and rudeness,there has to be a law against this kind of behaviour.please help us.
November 2021 by Janet Murray
Have never had a problem with this Pharmacy. Until this morning when called about a text I recieved that my perscription was ready. Well straight away the lady had a horrible attitude asking do I want taken off text list as this is why sent so I dont have to call!!!But that not always the case I explainedand as I thought wasn't. Its has to be ordered in apparently. This was just after 8.30am this morning. I have always been pleasant to the Staff and I know we all under a lot of stress at mom.She really needs to sort out her attitude towards people and have a bit of empathy and better telephone manner! Was really shocked. As soon as she Answered phone you got impression in very bad mood. I work for NHS and can tell you now I would be on a warning for that. Really not necessary!!And she has been told that I will be calling again tomorrow to check its ready!! Im pretty sure I know which member of staff this was as I recognise her voice with being a customer for many years. I couldnt find an email address to put in complaint. So this was next best thing. But I will be in tomorrow!!! And will be making a written complaint when find out who is in charge!
July 2021 by Greg Fav
I am a tourist who got bitten by a gadfly and it got quite bad...The pharmacist was very nice and helpful and gave me the right treatment.Highly recommended.
March 2021 by Jeffrey Layden
I have been going here for 8 years and always been treated well, kind smiling faces and always very helpful, especially now under very trying conditions. So it takes a while longer, just be thankful it is open.
September 2019 by Roger Tingle
A visit to collect a prescription today - found the premises to be very dirty. The floor had not been cleaned with mud and dirt in many places. The serving counter was dirty with remnants of what seemed like sellotape mixed with dust and dirt , from sticking something on the counter. Behind the till it was dirty and dusty. This should be an example in cleanliness as it is a medical establishment, but very disappointed with what I saw.
August 2019 by Elizabeth Anderson
Prescription never ready so slow
October 2018 by gatekeeper9 .
I regularly get my script here but I will be changing, The staff are very rude. No hello. Always seem in bad moods. my Script was changed recently, my husband went to pick it up, my pill strength had been doubled and the lady spoke to him like a primary school child telling him can he not count the millegrams before seeing her own mistake, no apology, script just thrown at him. I can say 1 nice thing. The have one pharmacist, short blonde hair lady with a broken voice when she talks, She is Lovely!, always helpful, pleasant with advice. I know this is a busy chemist but no need for that to mean constant rude staff!
December 2017 by Sheila Duguid
Do the people leaving negative reviews actually go here??? I have never been treated with anything other than professionalism and helpfulness.
October 2017 by joan watt
The.staff are very.helpful when you phone. Rowlands they are very pleasant a very busy Pharmacy
