January 2024 by Malcolm 'Laser' Chandler
Store us good with a large tange if toys. Only downside is the parking as is operated by a shoddy operating company. Signs are difficult to see and they have removed the option to pay with cash at the machines and now need to use a silly app. Would sooner park across the road at the multi storey
November 2023 by Pete Crossley
I will never shop here again due to Brittania parking. £100 fine for 1hrs parking, threatening letters and signs that could barely be seen in the full car park. I will never shop here again. Well done Inverness
October 2023 by Tim Colebrooke
Store sits in what appears to be a normal retail park, *but* the parking is not free. If you don?t buy a ticket, expect a £60 fine triggered by automatic number plate recognition. You don?t need this before Christmas.I feel the store could do a LOT more to point this out to customers.
August 2023 by G Simo
Great place bring wallet
June 2023 by Niclas
huge store with a grrat amount of legos, toys and other stuffi mainly visited for the lego, for which they also had a nice sale going onother than that it was fun roaming through the store because of all the superhero toys or merch for all agesalso theres a lot of parking spots
December 2022 by Ashley MacDonald
Great selection on toys, usually good offers. Wish Smyths had a loyalty card scheme though.
March 2022 by Traveling Man
Great place to take kids but has them trying to empty your wallet wanting every thing it has consoles and controlers etc pretty much got all the modern toys and games any kid could want.Even as an adult i love coming to smyths inverness.Smyths also has an online site which has every thing which delivers which is good for me as i live a 100 miles away from the closest smyths.The prices are the same.Love coming here hate leaving because i spent all my money here.The staff are really good as well.
January 2022 by Steven Mackay
Okay. This has happened THREE times now. Bought this for my son. Opened today Xmas day...broken. the pull back lever does not pull back. This is now the 3rd different nerf gun I've bought that haven't worked. For his birthday in October I bought my son nerf ultra one. It too did not work. I did get a refund on that one. But I'm sorry to say I will not be buying any more nerf guns from Smyth's. they are a good you store and friendly staff but their nerf range seems to be flawed
August 2021 by Benjamin H
Went to this shop while I was on holiday with my brother, picked up 4 XL Pokemon cards, marked at £2. However 2 of the 4 cards came out at £4.99 each. So I had to go back into the shop for a second time. The sales assistant needed to get the manager to issue the refund as he thought they were all £2 as well. The manager then proceeded to refund to 2 @£4.99 but charged me again for the 2@£2. So I had to go back in the shop for a third time and explain his mistake, the manager wouldn?t believe I had been charged twice, then realising his mistake , rudely told me it was me and my brothers fault for apparently talking over him instead of just apologising for the mistake and not fully understanding the situation. After being insulted I finally got my full refund.Everything was too much hassle for this manager, and as far as I know the cards still say £2 on the shop floor.Will not be coming to that store again.
August 2021 by EpicLukeybear 21
A big thank you again to the staff & especially Barry the manager for assisting in finding my phone I left in the store. I always visit here when I'm up on holiday and buy something. Lucas.
July 2021 by M Gillies
Went to buy daughter a toy at reduced display price and told was also priced at normal price so tough, reduced price was clearly on display to influence purchase, clearly deliberate misleading price. Placed directly under product Had look and loads of similar reduced prices! Knowing fine that your not going to disappoint a young child after agreeing to let her have the toy. Trading standards???
July 2021 by Alix McRobert
I was served by Nick - this guy is an absolute asset to your company. He was probably the most helpful person I've come across within retail stores. I hope this review reaches back to him. Cheers Nick!
March 2021 by Delphine Nicol
With lock down there were virtually no ps4 controllers left to buy for a grandchilds birthday. I managed to find one in Smyths Inverness and Barry one of the management team was incredibly helpful. We live a long way from Inverness and Barry suggested using a courier. Barry had parcelled up the controller and had it ready at the front desk for the courier. An excellent service from Smyths Inverness. Well done Barry. You went the extra mile and are a credit to Smyths Inverness
January 2021 by P A Thomson
Amazing Place for toys for all ages of kids. Huge selection. Good prices
January 2021 by Scot Mackay
Large selection. Some staff not following covid 19 procedures with masks hanging off their faces. Obnoxious security staff.
