July 2023 by Lindsay Barnaby
Very helpful staff .,Donna Mckellar helped me find the holiday I was after within my budget , nothing was too much bother .
January 2023 by Charlie ?Tickety-Boo? Mcdiarmid
The staff are very friendly and welcoming and helpful
October 2022 by Daniel Nisbet
Amazing friendly service. Donna went over and above to help me with a large booking. Nothing was too much hassle. customer service and banter from all the staff was brilliant as well.
September 2022 by Nina Thomson
Arrived at Glasgow Airport check in to find none of the advanced passenger info, for the 8 people travelling, had been input by Hays despite it having been sent to them 3 months prior. In general found them to be lacking interest in offering assistance with anything.
May 2022 by Norma Mclaren
Hays customer service is first class would highly recommend this company for all your travel needs ,nothing is to much problem.
January 2022 by Al Applepecan
Was happy with my purchase, a couple of new items to do for getting the holiday together, locator, covid vaccine certificate, but all was fine.
November 2021 by Gordon Fraser
Friendly, very helpfull1?
October 2021 by Alyson Elder
Great service from Nadia today when I was booking my holiday :)
August 2021 by Steven Mcclatchey
Very helpful. Takes the hassle away
September 2020 by Robert Duncan
Hays travel Inverness, stay away from! I get they saved Thomas Cooks failing business, however they won?t be operating for long if they continue to deliver customers such poor levels of service.Me and my wife have had such issues with a recent booking, room at hotel not as described, no one in the Hays office Inverness taking any responsibility, just want to charge us more money while we are abroad. I?ve never come across someone as rude and patronising as Jake (Hays staff member), an email has been sent to their CEO but no reply yet...not surprised!Avoid and take your business elsewhere!!!!
September 2020 by Patrick Stewart
The worse place people could possibly book a holiday please go somewhere else and book a holiday they ripped me off almost 400 pound when I was entitled to getting a refund due to covid 19 but they wouldn't hear any of it very cheeky employees and couldn't care at all about customers really they are terrible
September 2020 by John Smith
Very difficult to get hold of. Have paid for boarding passes but they have not sent them. Wish I had booked elsewhere.
October 2017 by Donald MacLeod
Friendly helpful staff. A good place to go to plan a holiday.
August 2017 by Margaret Walker
Fab friendly staff and made my holiday just perfect
