I had to cancel our Honeymoon.When I told the store what happened they were on the phone to the Head office very quickly and I got a full refund.We need to keep Tui stores open so we can keep the Amazing staff in employment.I highly recommend using the store to book a Holiday
July 2023
Very helpful and professional service from Nikki in Inverness today. Thank you for your help and advice. Much appreciated.Kind. RegardsJames & Margaret
June 2023
Now been asked to email store to explain my 1 star. After 12 calls last Tuesday to customer services, 2 to store which was closed, I was assured the store had been contacted and would email or phone to help with my concerns. I ended up having to contact another branch.