November 2023 by Richard Dinning
I went into buy my lottery tickets in here today the way a older member of staff spoke to me was shameful their was no one in the line to be served so i made my way round and juile gave me what for don't speak to costumers like this i have bipolar disorder and she triggered me.
October 2023 by Lynne Dickie
My Fiance and I came in to the cafe, we had 2 rolls on bacon, two coffees, the bacon was cold, the rolls were brother rolls, the only ones they had left, bacon was very fatty, coffee, cold and cutlery unusable due to being dirty, the table next to us had dirty dishes lying from a previous customer, those dirty dishes sat there the whole time we were there . We will not be back then I was looking for new jeans, the clothes display was messy
October 2023 by Jean Boles
I like to get certain things in here and the cloths department is good somthing for great bargens
August 2023 by shona welsh
Good shop to visit helpful staff great produce.
August 2023 by Sally Howes
Has everything you need. Friendly and helpful staff. Decent prices (especially with clubcard) always clean and well stocked
July 2023 by Paul Gilston
Always experience good customer service in here, never had a problem
July 2023 by William Cooper
NEVER any point of raising anything issues regarding the store, with the store manager,duty manager or supervisor, as it simply a case of one ear and out of the other, also regarding accessibility the new E gates can be restrictive in terms of access for people who require the use of mobility equipment, not to mention the front of the store with the new automated barrier system, especially trying to get back out if you haven't bought anything, as to get in there are a set of two twin automated barriers but to get out a single automated barrier personally that should have also been a twin for access reasons, now the store has ramped up it's security in terms of installing TV monitors with an ails etc which I am in favor of, personally there needs to become a point where they ask yourself ... are we taking it too far, and if it starts to cause acsess issues and stops the store been inclusive for everyone and clearly the answer is yes. I am aware that Irvine store isn't the only going down this new layout / security upgrads Kilmarnock is another one, personally Tesco as a hole need to really NEED to re look at this and also SERIOUS consider accessibility as well as security, as personally the balance just now isn't there.
July 2023 by Caroline Kerr
great shop.great bargins.great non dairy products.&vegan.&lactose free foods.&vegetarian foods.great staff.would recommend it
June 2023 by Allan McKinlay
Customer Service in here is disgusting ?. A staff member called Jo at the till was so rude to my elderly disabled parents, taking so long to serve them and then speaking to them in a disgusting manner and sending them to another till. She left my disabled parents to move all of their shopping to another till, then she got another customer service advisor to join Jo in her rude disgusting behavior. My parents complained to a manager but still haven?t received an apology or anything. Don?t go near this store and definitely avoid staff member called Jo! What a terrible way to treat your customers.
June 2023 by Lee McGill
Really helpful staff member with endless patience helping my gran through the self serve.
June 2023 by Matthew Harrison
Publicly, pioneer's in home delivery and Tesco won't let you down.
June 2023 by Perry Costello
Great to shop here. Lovely staff, lovely stuff
May 2023 by S K
Used to be open 24hrs.Now closes at MIDNIGHT !!Which was a good business move.Wide range of everyday items so you can get almost everything you need for the week.Clean, tidy & easy to navigate.Staff are approachable, some are even friendly. ?One of only two supermarkets in irvine where you will be guaranteed to get a space without circling outside like a great white tin shark.???For what its worth, I would recommend, THEN AGAIN !!I'm used to nobody taking my advice so, go if you want to. If you don't want to, don't go !!Simple.
April 2023 by Colin Frost
Great selection of clothes, produce and products. Very helpful and friendly staff. Everything is clearly marked. Very clean and bright store. Well worth visiting
April 2023 by Wilma Kay
Waited half an hour at customer service desk to be served. When eventually it was my turn, the assistant didn?t know what she was doing, that was another wasted 10 minutes that I won?t get back?handed me over to another assistant who sorted me out in two minutes!! Customer service leaves a lot to desired and think that more training for some assistants needs to be looked at?