February 2024 by Natalie Farro
Excellent customer service from all staff at Vision Express Tesco! Highly recommend!
February 2024 by Jane Hilton
Elaine the optometrist was so friendly and provided an excellent and knowledgeable service, I could not have asked for better.
October 2023 by Yvonne Clegg
Amazing customer service from start to finish, friendly helpful staff, thanks
September 2023 by Kev Mcleish
Had an appointment today, got a phone call during the day to remind me to come in 10 minutes early which I did and then kept me waiting 20 minutes until I left very disappointed and angry. This is the 2nd time this has happened to me and now resulting in me looking for somewhere new. Wouldn't recommend to anybody as it's apparent your personal time means nothing to them. I wonder how they would have reacted to me if I turned up 20 minutes late.
August 2023 by Margaret Dorbie
I got an emergency appointment as my left eyesight suddenly got bad. They gave xrays etc and diagnosed a problem. The optician was extrememly friendly and efficient. .
August 2023 by Diane Craig
My first visit to Vision ExpressThe team are so polite / professional and made me feel at ease .Thank you Elaine for your recommendations and honesty , much appreciated .
July 2023 by V Riley
Thank you all so much. Great staffVery professional
June 2023 by Gary McNair
Really friendly staff and they couldn?t do enough for me. I haven?t got my glasses yet, but having ordered on Wednesday, I already know they?ll be here by Monday. Just brilliant.Also, even although they don?t specifically stock the frame I wanted, they ordered it direct for me, no trouble at allAmazing!!
June 2023 by Lauren W
I received excellent care from everyone at this branch. I came in with a very painful cornea abraison and everyone was so kind and helpful from my first appointment to the follow up. I'd definitely recommend using this branch.
May 2023 by Susan
Lovely bunch of ladies in that branch. Had a really good experience with them. I appreciated the high level of service I got from them all. Ill be back.
May 2023 by Thomas McKenzie
Great friendly welcome on arrival and excellent care right throw eye test and pleasant from start till finish
March 2023 by Elizabeth Howie
I would just like to say thank you. If it was not for the optician I would still have a sore eye lid. I got to see a doctor and get cream on Friday. Only because the optician wrote a letter to the GP, to say its a skin condition and not inside the eye. The GP would not see me originally saying everything to do with the eye is the opticians, even though i stated it was the eye lid (skin)Thank you to the optician and the staff at Vision Express Irvine in Tescos.
March 2023 by Gael mcgonigle
Been using vision express in Irvine for a few years and always has great service , we were in on Tuesday and bought 3 pairs of glasses between my husband and I , extremely pleased with the customer service with both staff on duty , I believe one was the manager who was absolutely lovely and a great help . Competitive pricing and good choice of products
January 2023 by Andy Kennedy
Lovely staff who take the time to discuss what you want in terms of lens type and style.
November 2022 by Fergie Collier
Very poor experience with this store. I made an appointment online as requested via a letter received from them. Within the same day they called and cancelled the appointment blaming me for the error. I took time away from work to attend, they refused to compensate and said they did nothing wrong. The store manager in Irvine could have sorted it but refused to listen. After being with this company for many years I have left and gone elsewhere. Think carefully before getting involved with Vision Express especially in Irvine.
