July 2022 by Adam Wolfe
Miserable people, poor service!
August 2020 by Dean Barnett
Standard banking service with friendly and efficient staff\\u003e
January 2019 by Jack W
These people are a disgrace to the banking industry. Simply no interest whatever in ordinary customers.
November 2017 by George Hay
Ok bank friendly staff
October 2017 by Murdoch Kerse
Despite saying here it's open 09.15-17.00 it is closed for lunch 12.30-13.30 when most working people need to access the branch, the next thing we will hear is this branch is no longer viable due to lack of use and is closing.
June 2017 by Bob Barnes
The Kelso branch staff, two in particular, are the most unfriendly unprofessional people you could ever wish to meet. If there not miscounting cash that's being paid in they lose and mislay cheques. If it wasn't for my eagle eyed wife these serious mistakes might just have been missed, It's absolutely ridiculous when you cant trust the bank staff with your personal finances. I'm a very unhappy customer and I'm moving banks and would strongly suggest to anyone to avoid the Kelso branch of the Royal bank of Scotland.
p.s one star for the one member of staff that's friendly courteous and professional B Barnes.
April 2017 by Gerald Jones
Superb service and excellent staff!
March 2015 by James Brotherston
Why do you show a photo of the Bank of Scotland on this page when this is supposed to be for The Royal Bank of Scotland which is next door?????????? Not a good advert for the bank.