August 2023 by Christine Fleming
The staff were very helpful and there was a huge variety of beds/headboards/mattresses to suit all tastes. Fay, our sales assistant was very friendly and patient.
July 2023 by professor underpants
Great quality beds/mattresses. Staff not pushy! Friendly and very helpfull. Many thanks
July 2023 by Robert Jackson
They will not help you if you have a manufacturer problem. They will find excuse to not help. The worst company?! John Lewis a bit more expensive but at least they sell the good stuff not a rubbish.!!!
May 2023 by John Farrell
Very helpful except that they did not provide us with the information about the need for a ventilated base for the really expensive mattress they sold us. Nor was this information in the brochure we were given by the shop. It was only to be found in the (really) small print in the Instructions for Use which accompanied the mattress upon delivery.
May 2023 by Veronique Lengelle
Delivery was on time, but a corner of the bed was damaged and bent, and the fabric was torn, leaving a hole. Not very satisfied with the overall experience for the price I paid tbh.
May 2023 by David McPhee
Very friendly and knowledgeable staff.
April 2023 by Linda Grieve
Great product, great price and service
April 2023 by william flynn
Very happy with all the service we got from Benson.
February 2023 by Penny McGreevy
Delivery and collection carried out in an efficient pleasant yet professional manner
December 2022 by Melanie Cairns
I recently purchased a bed from Bensons for Beds Kilmarnock. Myself and my husband went in for a look after having seen some beds on the website we liked. We were approached by a man named Michael. I decided to get the Anya storage bed. As they did not have the storage one in their shop Michael showed me another which was similar so I could see what the storage area was like under the bed.We are very happy with our bed and the service we received. Based on this experience we would recommend.
December 2022 by MAUREEN DOWNIE
Used recommend guys to assemble the bed , bed damaged numerous holes in the fabric and the mechanism for the ottoman part doesn?t work properly contacted store and main customer service got offered £50 voucher to use in store !! Or I would need to pay to get bed taken down and then they would offer a new bed I have already paid extra to get the bed assembled and do not want to spend anymore money to get a bed that is not damagedWould never use this company again poor quality bed , incompetent bed assembly and unhelpful customer service response
December 2022 by Polly Neil
Staff member, Michael, was very helpful and knowledgeable when showing bedroom furniture.
December 2022 by Alison Lawson
Great service and choice!! Easy delivery slot saves wasting a whole day waiting
August 2022 by Allen Halliday
Very helpful staff and got what I wanted also delivery of was friendly and professional
January 2022 by Neil Alexander
Shop was spacious and had plenty of choice