January 2024 by Anne Rawle
Had a dreadful bacon roll in M and S cafe today 9th Jan. Dry bacon and stale roll. Plus cup of coffee - just shy of £8. Very poor value.
December 2023 by Aoife Ryan
Collected the turkey order on the morning of the 22nd. Every other year has been flawless, the staff have been obviously busy but extremely pleasant. No idea what happened this year, but frankly a pretty miserable experience. Linda, the member of staff who (by her superior attitude at least) seemed to be running the show is by far the nippiest and most abrupt member of staff I've ever came across in one of your stores, some customer service training needed there I think. I'm sure the food will be as lovely as ever, but if this years experience is anything to go by I'll be collecting in a different store next year.
October 2023 by Taistealaiche
This Marks & Spencer shop is trying, ?. It?s not the biggest, it?s not the best but it saves you going into the larger mega stores. Plus ? Marks & Spencer does have an extensive website where you can either get your ( stuff ) delivered to your home or to the store. However, that?s the clothing side of ?Marks? ? the food side is brilliant ! Well stocked shelves and a wide range of products makes for easy shopping.Yes? it could do with a freshen up, but on the plus side ?. Kilmarnock still has a store !!
July 2023 by Mark Garroway
Depressing.Don?t go.Hold out for Glasgow.
July 2023 by Neil Cairns
Always find what I'm looking for
June 2023 by Gayle Keenan
Range in store isn't great and usually a little bit of a wait to get served. Also, returns can only be done through the app on your phone when instore now, and as their app had crashed, I had to trawl through old emails until I found the original order number.
April 2023 by Graeme Nisbet
Best crisps ever.
January 2023 by Telly Alex
Collected Christmas food to order. Blisteringly fast service, I have never had such a painless experience.
January 2023 by Andrea Laidler
Perfect turkey. First time we have ordered through m and s for food and perfect experience. Fast collection and taste was immense,. Will order most of our food here next year,.yes slightly more expensive but after ending up with a mouldy turkey from asda last year, we wont chance it. M and S all the way now.
September 2021 by Francisco Gomez
Just to let you know that your worker in Marks and Spencer,mthe lady is called Caroline and she was so helpfull couldnt do enough. We went for a small lunch.We are new here and had fantastic service from this lady that srved us in the cafeteria 15-8-21 13.45 hours
July 2021 by Robin
Good food cafe is open great after shoppin .....however being pushed threw paying the the cashier not the cafe and they look at you as if BYEIM PARTIALLY SIGHTED so I need to go slow so I don't loose anything but with a white cane, youd think, give him the time.NOT A CHANCE.pay and go every week the same. don't like the shop as much now !Wonder why. Marks talk to your cashiers tell them to slow for elderly and disabled please.
March 2021 by Bob
Good food cafe is open great after shoppin .....however being pushed threw paying the the cashier not the cafe and they look at you as if BYEIM PARTIALLY SIGHTED so I need to go slow so I don't loose anything but with a white cane, youd think, give him the time.NOT A CHANCE.pay and go every week the same. don't like the shop as much now !Wonder why. Marks talk to your cashiers tell them to slow for elderly and disabled please.
January 2021 by Debbie Gillion
I wanted to extend a heartfelt thanks to all in the shop, you are heroes in my book, every single staff member is courteous, approachable and very friendly. You all make shopping in this present climate an easy one.. Thank you
January 2021 by Maz Mathi
Very busy,so people were not staying 2meters apart,as I have 2 lung diseases,I really need people to be aware of the social distancing.but apart from that food I managed to get was great as usual,I so hope it is not kilmarnock store that is on the list to get closed,I would really miss it
January 2021 by Keith Davidson
Very helpful staff. Makes a difference to have happy people who help with a smile rather than some places that look at you as if you're an inconvenience when asking a question. Worth shopping here.
