February 2024 by kenneth campbell
Brilliant service and staff great
February 2024 by Lesley Wright
Excellent service from Susan and Brian at Optical Express in Kilmarnock today. The eye test was carried out very pleasantly and efficiently and the choice of glasses was good. Discount too!
December 2023 by Antonette Maughan
Need to update your website, travelled into town on friday after checking to see opening times, only to find the branch closed!
December 2023 by Abi Sterling
Excellent eye test experience! Professional staff, thorough examination, and a welcoming atmosphere. I feel confident in the results and highly recommend their services.
July 2023 by Clare Mckinnon
Assistant took time to go through all frames lenses and styles with me.She was very patient and polite and Friendly
July 2023 by thomas Murray
Title: Outstanding Experience at Optical Express in Kilmarnock - 5 Stars!Review:I recently visited Optical Express in Kilmarnock for an eye examination and glasses fitting, and I am absolutely thrilled with the exceptional service and professionalism I received. From start to finish, my experience at Optical Express was superb, and I cannot recommend them highly enough.First and foremost, the staff at Optical Express were incredibly friendly and welcoming. From the moment I walked in, I was greeted with smiles and made to feel at ease. The optometrist who conducted my eye examination was knowledgeable, thorough, and took the time to answer all of my questions. They explained everything clearly and made sure I understood each step of the process.Not only was the staff impressive, but the state-of-the-art equipment and facilities at Optical Express were truly top-notch. The advanced technology used for my eye examination was impressive, ensuring accurate and comprehensive results. I felt confident that I was receiving the highest standard of care.After my examination, I was guided through the process of selecting glasses by a friendly and attentive member of the team. They listened carefully to my preferences and guided me towards frames that suited my style and face shape. They also provided valuable insights and advice on lens options, helping me choose the perfect combination for my vision needs.When it came to collecting my glasses, the fitting was flawless. The optical technician took the time to ensure the frames were adjusted perfectly to my face, ensuring maximum comfort and vision clarity. The attention to detail and precision were truly commendable.Overall, my experience at Optical Express in Kilmarnock exceeded my expectations in every way. The professionalism, friendliness, and expertise displayed by the entire team made me feel valued and cared for throughout the entire process. I left feeling confident in my eye health and delighted with my new glasses.If you're in need of exceptional eye care and an outstanding selection of quality eyewear, I highly recommend visiting Optical Express in Kilmarnock. They offer a truly five-star experience that will leave you with complete peace of mind and a smile on your face.
July 2023 by James McCutcheon
Great service and my eye test was a totally relaxed experience also very precise advice from the optician thanks.
June 2023 by Christine McFall
Didn't get any explanation of pricing or offers on multiple items purchased. Had to research on Internet and call shop to get explanation. Member of staff wasn't aware of one off NHS discount for people with high prescription. Had to request this.
May 2023 by Karen Goodman
Lovely ladies..well mannered..Great service.
April 2023 by scott newlands
Efficient, professional and great prices. Wouldn?t trust anyone else with my eye care
March 2023 by Hazel Fulton
Brilliant would recommend optical express to everyone. Outstanding performance......
February 2023 by Jan Gorman
Lovely very understanding person answered my call and was able to assist me perfectly
February 2023 by Elaine Milligan
Friendly easy to understand and a rather pleasant experience.
November 2022 by Jb Jura
Attendant could have been more helpful (and patient with my child trying to destroy the shop
June 2022 by Sharon McRoberts
All staff were friendly, efficient and put me at ease as not been for around 6 years. Got taken on time, no waiting at all. 5 star all round. Thanks ladies
