September 2023 by hibernianfc99
Just an absolute rip off from fuel to snacks. Avoid WH Smith £1.95 for a bag of Crisps!! These outlets are just ripping people off.
July 2023 by Claire H
Costa was great for early morning coffee staff was so welcoming and greggs was a hit for breakfast definitely be back
August 2022 by Jasmine Rapson
Not sure of the staff members name but whoever works on Fridays just after 8am is incredibly rude. He has a terrible attitude towards customers and his manner in general is perfectly capable of just ruining your day!!! As if the massively inflated prices aren't bad enough, you could at least be met with a hint of customer service!
July 2022 by Daver4256
Stopped at moto kinross for some food after spending the day up north with kids. It was rather late round 10.30pm maybe a bit later. Kids were hungry so opted for Burger King. Ordered food at ordering station waited for it . The woman behind counter put food in counter and walked away there was 3 different groups of people waiting for food. She came back and shouted order number out in a way that was DISRESPECTFUL, rude and seemed to annoy her. My food came to be put down so I checked with her the order number to which the reply yes it is what?s the problem. (Well firstly your attitude is disgusting, secondly you may want to actually inform waiting customer of order number instead of throwing food on counter like it?s beneath you) Asked for some napkins reply was no we don?t have any. There was some very clearly on counter behind her to which I said so and the check of this woman shouted to get out. I was actually nothing but polite to her and got abused for it. Wish I had got her name because I would be making a formal complaint to both the service station and Burger King. Description of her is all I have short women, glasses short curly hair with a massive chip on her shoulder about something and nothing. Went to WHSmith and got lighter yes overly priced but these places normally are but gent that served me was nice and polite.
April 2022 by U4587XKemmad
Be sure to check your drink before you leave, I ordered a large hot chocolate and was given someone?s coffee instead. Luckily I was still in the car park when I noticed this, therefore returned the drink, explaining the problem, they did not apologise, one staff member took the returned drink and I watched horrified to see her drink from the cup I had purchased ( please note, Covid pandemic still ongoing) Another member of staff made me another drink, which I also returned as I?d paid for a large hot chocolate and he replaced it with a small! Again disappointed to see the first staff member take the small cup and pour it into a large cup , then proceeded to add extra powder and milk to top it up. Need you ask, this drink was also returned as it had powder lumps running through it. I demanded my money back, to this I eventually received an apology and offered they would make another one. I refused this and asked once again for my money back. I paid via card but they gave me cash back which turned out to be 5p short! All in all avoid this service station (Greggs). I defo won?t be back!!! ??? Date: 9/4/22
March 2022 by valerielG9666QO
Embarrassing state for tourists or anyone to stop. Really run down and tatty. Toilets awful. Used to be good really needs some investment.
January 2022 by Scottish-Hidden-Gems
We stopped in here on a coach tour, choices were limited with Burger King, costa or Gregg's food truck? We chose costa, we got a toastie each, a cake and a drink each which cost £20, its very expensive and wasnt cooked properly! Theres hardly any seating and it's all a bit cramped. Toilets are very dated and didnt look very clean, avoid if you can!
December 2021 by poloeyes
Absolutely filthy, exrortionanatly expensive and dreadful service too. On a lighter note, everything else in life is better afterwards
September 2021 by 67gilliang
Had to queue outside for Burger King as so busy. When we eventually got in it took so long to serve us that after 25 minutes we walked out. Rude staff, the place was filthy and 5 people not wearing facemasks. So much for the no mask, no entry policy. All the other outlets at this service station are fine with kind, helpful staff and the guy who stands at the door admitting people is excellent. Pity about Burger King. Its a dirty, disgusting hole.
September 2021 by donkykong1
Terrible isn't the right word it was worse than that. The breakfast roll was not cooked just like a dough ball! Link sausage tasted like chemicals! One bite and u had to throw it in the bin! 1x yum yum... £1 half the size of Baines bakery and you get 2 sausage rolls for the same price! Yum yum was dry and hard! You would expect fresh food for these prices! Avoid like the plaige!
August 2021 by E7758GTstewart
Walking into Kinross derives is like going back to the 70's. It should be renamed KinDROSS. The prices are a rip off as well.
August 2021 by 538haydnt
Beware being scammed - I found a huge amount had been charged to my card. Sad that there are dishonest people around.
June 2021 by stimson79
Greggs at services, Kinross. A rude very unpleasant woman server. The worst Greggs experience I?ve ever had & very expensive - £5.50 for 2 sausage & bean pastries & 1 cup of tea!!
June 2021 by BethlehemBusquets
After a long drive through the night i decided to pop into Costa! Was greeted By the very friendly Scott and had a delicious panini and a caramel latte! Great service see you again!
May 2021 by lagain
Stopped here hoping to get some lunch, after all it is a service station. All that was avail;able were snacks. Bought some mediocre sandwiches and started to eat them inside. I was soon told that I could not eat them inside and I had to leave. Being on a motor bike I had nowhere to sit. The area is in Covid level 2 which means that it is possible to eat inside. I then used the toilets and the smell was disgusting, even through a mask. Will never stop here again.