October 2023 by Sheila Paton
I would like to take the time to give a huge thanks to Heather from "kitchens for whizzing round and puttingeverything l needed into my trolly,that's what I call being really helpful as she could have left us to get on with it ourselves thank you so much Heather ?
September 2023 by Zee
Self service is pointless when a staff member has to scan everything and change the prices anyway. Why bother?
September 2023 by Mike Brand
Limited stock for such a large store.Got what I wanted at Screwfix.
September 2023 by Kenneth Sellar
Good service ordering bathroom items. Self service checkouts
September 2023 by gordon hamilton
Stock well faced up, self scan staff friendly and helpfulSuccessful shop for block and conifers.
September 2023 by Lynne Bruce
We went to this store on 31st August to purchase a Ring battery pack. My husband checked, there were 3 in stock in aisle 18 according to website. We couldn't find them anywhere in that aisle. I went to ask a staff member who grudgingly checked and told me they would be in aisle 19. They weren't! It was full of cables and door handles. We went outside, sat in the car and ordered on click and collect. Had to wait for an hour before collection but seemed easier than getting a staff member who was interested in actually helping.
August 2023 by Kayleigh Rankin
Not best experience as sin with my partners sister and obviously we were doing DIY and the colleguege rushed me and her out shop and was not a nice experience
August 2023 by Alex Smith
Great store with a standout feature?the incredibly friendly and helpful staff. Their expertise and genuine enthusiasm make shopping here a pleasure. :-)
July 2023 by Irene Fenske
The staff member who helped us was very helpful and guided me with the products I bought
July 2023 by Janis Ballingall
Plants in garden centre section need to be watered. Pots of some plants are bone dry.
July 2023 by Derek Thompson
Staff are friendly and helpful, there is a large selection of products and the prices are good. Would recommend ?
June 2023 by Alan McColm
Returned faulty garden hose and picked a more robust , slightly cheaper hose. Absolutely no problem and they refunded the difference. The young lady serving was very helpful and polite.
June 2023 by Lorna Stewart
Popped in to your Kirkcaldy branch today to the garden centre and the young man there "Cammy" I believe his name was, went way above to help me with what I needed I then went to pay and the young lady I believe to be named "Sharon" was just as helpful.. 10 out of10 B@Q makes so much of a difference when customer service comes first.
May 2023 by Rosemary Page
It's a good shop but items on the shelf do not correspond with the prices on the shelves which is misleading and could cost people more than they want to pay as not everyone has a great eye for detail
April 2023 by Douglas Llewellyn
I recently visited B&Q Kirkcaldy to make a modest purchase and unable to find it I asked one of the staff for assistance. Well a staff member named Neil spent a considerable amount of time trying to find me a simple packet of screws. He really did pull out the stops to meet my requirements?..thank you for all your efforts score 15 out of 10?cheers ?
