October 2023 by Craig Abbot
Trying to put money in is harder than getting a good interest rate. Loads of staff doing very little. Just use the machine to put money in. Insted of standing watching me why don?t you take a desk and put it in. Machine then only takes so many notes in one go. The notes then jam the machine and it needs open. Do you know how many notes have jammed? Sorry I?ve left my x-ray vision in the car. Some time later asked to wait in a que for a desk to be put in manually. Can I ask where you got this money? Yeah I bet everyone I met that the staff here are useless.
January 2023 by da co
Recently I left my bank card in hole in wall at Mitchell bank of Scotland. Next day I went to ask what to do when this happens. Been a customer for 25 yrs + so assumed they would know me well . NOP I was a stranger to the staff.
August 2022 by Kev Watson
Waiting at help desk for a little while, only to be told they didn't have an appointment for at least eight days, but did say I can do what I needed over the phone, which I did
March 2022 by mark gibb
Great service, very helpful, friendly staff
July 2021 by HazleNet
Feels like there is always an issue, the staff never want to help, you get the distinct impression they would prefer if you were not there, and do not want to help !
July 2021 by ???? ? ?????
They refuse to count money getting panicked. I think it's not acceptable for the professionals who deal with money. Some of the staff are not happy to deal with public. Also, they are not reliable. They don't do what they say or what they have to do.
May 2018 by Lorraine Wilkinson
Extremely annoyed. I went to do a quick deposit before work this morning. there no Pay In slips or envelopes and I had to leave with my £300 deposit in my purse. I have now had a text stating that I am being charged for using my overdraft today. Bank shuts at 5 and I am at work until 5 - in an area where I have no access to a bank within the work hours.. And no way of contacting this branch either.
July 2017 by Katy Freeman
Amazing staff at this branch...extremely helpful and supportive, thank you very much for all your help today
June 2017 by Diane Wilson
Convenient for me to go as well as shopping and staff always very helpful
December 2015 by david cunningham
Pretty good, helpful staff
