April 2024 by Paulina Prymas
As first-time buyers, my husband and I were very nervous about the entire process, which seemed complicated from the beginning and often deterred us from buying a house. We contacted First Mortgage as our first step. Aneta booked a meeting with us and patiently explained the entire process, answering all our questions via Zoom calls and emails. Thanks to Aneta and Alison, the entire process was not as stressful as we had anticipated. Thank you!
March 2024 by Blair Stalker
We had a bit of a panic at the end of last year when we realised our previous fixed rate mortgage was due to expire the next month. Keith and Morgan could not have been more helpful and reassuring and kept us right throughout the remortgage process. They were extremely professional in helping us find a deal that works best for us (sorry Keith for bombarding you with questions) and even after they had passed our case on to the solicitors for the remortgage and we had some difficulties with that solicitor, Keith continued to offer advice and helped to keep things on track. can't recommend enough.
March 2024 by francisco frances
I called First Mortgage relatively late in the buying process after being let down by a different broker. Douglas could not have been more helpful. It was a relief to sit down with someone genuinely knowledgeable who was able to overcome the issues and achieve the desired outcome in a very short period of time. Subsequent emails and phone calls were all answered very quickly, and I felt my interests were well looked after. Thank you, First Mortgage!
March 2024 by rachel deas
We had a great experience using first mortgages. The whole process was very smooth and Douglas was very helpful, making the whole process simple to understand whilst helping us find the best deal and answering any enquiries we had. The communication from first mortgages and Morgan and Kia was great and any questions we had were answered quickly. I would definitely recommend using first mortgages as it makes the process of buying your first home very easy.
March 2024 by Irvine Gray
Dougie, Kia and the team at First Mortgage have been very helpful in looking and discussing different options and securing us a mortgage. As first time buyers we have had lots of queries and were walked through the entire process. We have had a long property search and First Mortgage have been more than happy to meet us multiple times throughout. A really incredible service, especially when you consider it is free to the customer.
February 2024 by Chris Andrews
Thanks to Keith and Morgan I got a mortgage I was happy with when I needed it quickly. It was not a straight forward application but they handled it professionally to ensure I got what I wanted.
February 2024 by Claire Ross
Kevin and his team have been outstanding. We first met Kevin 8 years ago when we were looking to get our first mortgage and since that moment we would never want to get mortgage or life/house insurance advice anywhere else. Kevin has always went over and above to help us in anyway possible, being invested in us and doing his utmost to ensure we have the best advice which has helped us save money on our mortgage and give us the peace of mind of having comprehensive life insurance.He also has a dedicated team which have been very supportive during our application process.If you are looking for an incredibly knowledgable, passionate and committed mortgage advisor then Kevin is the person to seek.
January 2024 by Jacquie McCann
I would highly recommend First Mortgage, Really professional and quick service. Also a special Thank You goes to Gillian and Kia for the support throughout the process. There was a bit of bumpy road but Kia was on the case and sorted everything out which meant my entry was kept to the same date. I will definitely be using Gillian again.
December 2023 by Damian Hoggan-Radu
We managed to purchase a house this year. We are very grateful to Keith and the rest of the Kirkcaldy team. They were very helpful and knowledgeable about the process. Would highly recommend.
December 2023 by Cara Ritchie
I have used First Mortgages for a number of years and can't fault them! Douglas and his colleagues have been a great help in starting back up again with mortgages and the protection for getting my house journey beginning again.Couldn't thank them enough.
December 2023 by shaun smith
I?d like to thank Douglas, Gillian and Kia from the Kirkcaldy branch for all of their help in securing my mortgage/property. As a first time buyer they all made sure to make the process as smooth as possible and were there for any queries I had. Would highly recommend using their services!
December 2023 by Sean Rae
My reason for my 1 star review.My first time ever going for a mortgage, I had heard about the "lift scheme" and on my Google search first mortgages seemed to be the only local mortgage company using the scheme and clues in there title "first mortgage"After going back and forth for days with one of the agents I was told I was successful, as you can imagine I was over the moon until I sent my paperwork over and things turned for the worst.It turns out even though I had said it was my first time going for a mortgage and had little to no knowledge on what was needed or what I had to do I trusted the mortgage advisors knowledge and thought everything was on track, but it turns out he took my annual turnover as my net profit and aimed for an outright mortgage instead of going through the lift scheme like I had asked at the beginning. To top it off the day I found out this was the case the lift scheme had literally ended the day before, talk about bad luck.I would not recommend this company to anyone going for a first mortgage, absolutely no remorse shown for ruining one of the biggest steps of my life and now having to give up the house I initially thought I was getting and having to start from scratch again, if the advisor took the time that was needed to verify everything like he was meant to I would have been writing a completely different review.
December 2023 by JOHN KERR
Gillian & Kia provided professional friendly advice guiding us through our mortgage application. Would highly recommend First Mortgage.
December 2023 by Aileen Jamieson
Extremely helpful, very thorough independent mortgage advice. Would definitely use again. Thanks for all your help Gillian and Kia, we are loving our new home.
December 2023 by Kieren Elder
Gillian and Kia were a great help to us as we looked to secure our first mortgage. Their knowledge and experience was evident throughout all of our interactions and our questioned were answered promptly and in a manner that we could understand. the service we received from First Mortgage was of a very high standard and we could not be more thankful for Gillian and Kia's guidance throughout the process.
