February 2024 by 1Gs12
The new opening hours for picking up missed deliveries is disgusting. It?s went down the drain. This is going to be the death of Royal Mail. I won?t be using in future for sending. And will select other delivery methods
January 2024 by Dean Ritchie
They are terrible they just dumped my package on the top step of my house no one was in the property at the time my package was stolen still no ware with them £250 down proper scammers
December 2023 by Sugna Saed
No communication about delivery times/dates. Only open for 2hours first thing in the morning, rearranged delivery but never arrive on the Saturday. I'll not be using them again. Does not surprise me that they are going down the dinky.
November 2023 by Marc Kane
Cant collect missed parcels after 10am. Complete joke unless your on the brew. Some of us need to work for a living ken.....useless
October 2023 by Keep in Touch (electronics is everywhere)
I was at home with all my family and found the card at the floor. Someone was so quiet that we didn't heard his knocking. Additionally I tried to collect very important parcel from the delivery office but was already closed. Why they don't allow people to collect parcel by themselves after work? Time to change the service. There are a lot of them on the market who cares about the customer. There are few who do the re-attempts.
October 2023 by Douglas Wishart
Went to collect some parcels and found it shuts at 10am now daily!? It used to be open til 6pm! Awful
September 2023 by Jymm Verity
Postal staff, walking 10 miles a day, working a desk where people are rude to them, they're not paid enough. Hard working folk who do their absolute best but are so overloaded they barely have time to breathe.I blame the upper management
August 2023 by Allan Galloway
Hours for collection are terrible if you work
February 2023 by Gillian Elder
New opening hours are rotten! I can't get there on time after work and its closed at lunchtime Saturday - gone are the days of long lies!!
February 2023 by Pamela Godfrey
Really poor service. Attempted delivery at 11.40am, ring doorbell recorded whole thing, card was written as postie approached the door! Stated they had tried to deliver item at 12.10 but this was a fabricated time. No details left on card. Went down to sorting office as parcel marked as ready to collect at 3.55pm on royal mail app and they then closed at 4pm. The hours are no good for people that work. Very unhappy with service.
January 2023 by Stewart Andrew
Be careful not to lose the public support in your strikes!!!! Turned up at 15.50 this afternoon and collection office already closed. Hard enough to get there within revised opening times!
November 2022 by Robert Kenny
Surely if your accepting delivery work from companies you would send at least the dome information on when it will arrive. Normally a message to say you have received the item and it's on the way. Nothing £ £ £ cost and I now have to drive 10mile round trip to collect
November 2022 by Lauchlan Dolatowski
I don't see why there is so many negative reviews as everytime I need to come here for a parcel its always a nice and quick in and out process ?
November 2022 by derek duffy
Royal mail are a joke i received a email from them saying that my parcel will be delivered today between 8.32 and 12.32 and still nothing has turned up why give times if you can't stick to them and they won't even answer the phone either
November 2022 by Craig Donald
Van driver just about knocked me off my bike, in too much of a rush to deliver/collect mail, twice this has happened this week.
