July 2023 by Alastair Macrae
Helpful and professional service to arrange receipt of new glasses which I received within 7 days . Good fit and robust with riactolight lenses which enables me to see properly in varied sunlight conditions.
July 2023 by Frances Wilson
Very efficient service and pleasant staff. Wouldn't go anywhere else as the optician is very thorough and as a result of him referring me to hospital where I had surgery my sight has never been better
May 2023 by erin mcphee
Amazing service and I?m absolutely in love with my new glasses! Thank you to the team for helping me!
April 2023 by Katie McDonald
The staff were very pleasant and helpful and would recommend you try optical express
March 2023 by Tristan Ferrier
Great helpfull staff helped make my choice much easier . Recommend ?
February 2023 by Tiziano Cafaro
Love everyone here, always so helpful and look forward to each eye test and choosing new frames
February 2023 by Anabella Gillespie
I?ve been a long term customer of OpticalExpress in Kirkintilloch and the customer service I?ve always received is of high standard.Thank you
February 2023 by Edward Mckeown
Was not left waiting..got seen straight away..and staff was very helpful..strongly recommend
January 2023 by Diane gates
Ordered glasses (frames, lenses and the special coating for computer use) for screen use at work.Chose the cheapest frames and they were lovely. I also got them thinned (not thinned as much as I would have liked but got much more expensive but that's probably cos I've got really really bad eyesight).Total cos was £99 as I got £100 off because it was considered to be a package I ordered. Very surprised they didn't cost much more so pleased about that.Not got them yet but customer service was excellent as usual. Very nice n helpful man.
July 2022 by Deborah Logan
Visited here for the first time 4 weeks ago - all staff were welcoming and informative. Today was no different so would definitely recommend.
June 2022 by john porteous
1st eye test and the staff at my branch were great very helpful, professional and made the whole experience very easy.. I will be going to Optical Express kirkintilloch from now on. Thanks
May 2022 by Robert Cushley
I can honestly say that every member of staff couldn't have been nicer and they where very professional, in particular the Manager Laura who was very helpfulI want to amend this and explain that I returned to the shop 5 days later and asked if my glasses could be tightened as I often wear them on top of my head in-between reading,the way I was spoken to and looked at by Laura the Manager you'd think I'd committed a crime, it was horrible the way she made me feel.I took out insurance with both pairs of glasses I got, I have a problem with a pair but I won't go back in as I've been totally put off this shop and company for life.
April 2022 by Moira Christie
Excellent service. Friendly and very helpful from all the staff who dealt with me. Everything was explained to me in detail which I appreciated and thanks to Laura for helping me to choose my frames which I am delighted with. Highly recommend this company.
March 2022 by Allie McCann
Excellent staff. Excellent service. Friendly and professional. So many reasons to buy eyecare and lenses online but the care shown by the professionals in the Kirkintilloch branch is worth so much more that the online savings. Thanks for looking after me!!
December 2021 by Jennifer Cunningham
From the minute I arrived I was made to feel welcome. Colin took care of me to begin with always making me feel comfortable and informed of what to expect. Then Blair the option took over, giving me a thorough examination, taking the time to explain each stage making me feel reassured. Finally I was placed in the safe and kind hands of Laura, the Store Manager, who patiently helped me choose my new frames. Offering, help and advice without being pushy or overpowering. The whole experience was very enjoyable. Making me feel like a valued customer. My usual store is Cumbernauld, this has now closed, so Kirkintilloch was my recommended alternative. I highly recommend this location. Thanks to all involved.
