December 2023 by Jacqui Gray
From my 1st call, speaking with Natalie, who was helpful, informative and cheery. She made sure everything was documented in my notes so that I didnt need to go thru my story again, to the gentleness and happy demeanour of the ginger haired optician (sorry I forgot his name), to the other staff who helped me with my glasses choices the staff were just amazing. The store is clean and appeared well staffed, the shop never appears congested, which results in not feeling rushed into making rash decisions about what frames u want. I would highly recommend this optician for any of ur Eye concerns or to use as ur regular opticians.I did not use their hearing service at this time.
December 2023 by Paul Warren
a very good service friendly staff and they are open Sunday too
December 2023 by Georgina Cullen
Optician lady was superb!
November 2023 by COLM HENEGHAN
Great and valuable experience
November 2023 by Graeme Talbot
The staff are absolutely phenomenal in this branch. From a rather traumatic beginning (it was discovered my retina had detached) to a follow up consultation after surgery, the staff genuinely care for you and your eyes well being. I wouldn't go anywhere else and highly recommend this branch and its employees! Big shout out to Tess! ?
October 2023 by Sandra McColl
Excellent service from start to finish. Had my glasses within the week, delighted with them especially after putting of getting my eyes tested for so long. Thank u Kirkintilloch branch, in particular Alison, Joe and Neil.
October 2023 by Adam Nisbet
Very pleased with whole process, from eye test to selecting new spectacles and finally collecting my new prescription. Can't fault the staff at all, friendly professional service at my local branch in kirkintilloch.
October 2023 by Natalie Bee
Very helpful and managed to get me in very quickly after calling with a concern.
August 2023 by alex marshall
Went to pick my glasses as I needed them for my hobby too which they adjusted them without asking me can?t see anything through the lenses just ruined my day
July 2023 by charles McAuley
great service staff are super. No waiting around very efficient. First class testing. Make sure you know your financial status as I needed to point this out. hence 4 stars
July 2023 by Calum Andrew Morrell (Drulum)
Unfortunately I can't give a negative rating. Eye tests are like a production line so it's hardly surprising they make so many errors, but the attitude of the customer service manager is appalling.
July 2023 by Steven Wewiorski
Quick, efficient and friendly service.
July 2023 by Irene Wright
Have been to various opticians over the years. However since my daughter recommended Specsavers, I wouldn't go anywhere else. The staff are all lovely and so helpful, nothing is too much bother. My daughter has taken my granddaughter, who has autism, there for many years & the staff are just the best ? Thanks Specsavers, Kirkintilloch ?????
July 2023 by Elaine Jack
Very caring professional staff who make you feel very welcome from entering the shop. Everything during the visit is well explained I would definitely recommend this service ?
July 2023 by Elaine Campbell
First class service ..staff were extremely helpful
