August 2023 by Alasdair Macmillan
Often uses the ?address inaccessible? lie for non delivery of guaranteed signed for delivery items. I expect an awful service from them and they rarely surprise me.
August 2023 by George Porteous
Poor opening hours for collection of items unable to be delivered at home.
April 2023 by Grant Mc David
Seriously!! Arrived at 13:53 5th April and closed before closing time knocked no answer? This is not good enough, limited hours
May 2022 by john plunkett
email saying my parcels have been delivered when I am sitting at home waiting for them
August 2021 by Les McArthur
Why did a parcel sent to me in Carluke have to be sent to lanark royal mail depot instead of the Carluke post office. After all Carluke has a bigger population??
September 2020 by Susie Tonner
Really not happy! Was not in for parcel but left info for safe place,also put a note on my front door with instructions as where to leave parcel. No signature required so why wasnt my parcel left? I needed the item today not tomorrow as said on card!!!. Tried phoning several times but never answered.
September 2020 by Pamela Anderson
The only Two packages in 2 months that were supposed to come via Royal mail haven't dodgy fake signature at different time from when he's at my door and it's only started since new postman!!!! Will never use again!!!!!
September 2020 by Jackie Carty
Absolutely horrendous service trying for 2 days to contact them but they dont answer the phone and they wonder why the public use other means of posting ...???
September 2020 by Grant Mackay
Quick and cheerful. Plenty of COVID notification and clear instructions, sanitizer at hand and helpful staff. I was in and out in less than 5 minutes
September 2020 by Evelyn Sirrell
Opening times are not what they say on the website, when you arrive staff are very abrupt and ignorant and just laugh at people trying to retrieve there parcels , there were 3 customers when I was there , so obviously times are not clear
December 2017 by Rik Allen
Always helpful and friendly.
November 2017 by Mick P
Opening times to pick up parcels are woeful.
October 2017 by David Summerville
7am - 12pm 4 days a week? Seriously? How are we supposed to collect parcels if your opening hours are so unusual. Basically that means most people could probably only collect parcels on Wednesday or a Saturday. Why shut so early on other days?
September 2017 by Andrew Greenshields
Phoned to trace a parcel and got a very un frendly service forma the person on the Phone
July 2017 by Tracy r
I have missed hospital appointments medical appointments all because post man delivered mail elsewhere I have also had a complete stranger chap on door with my mail who stayed 3 streets over I have asked Lenny numerous times but its still happening just today I got call for medical letter issued 22 June I'm still waiting on it and am infuriated at all my appointments having to be rearranged
