February 2024 by Matt
Very good customer service very polite worker and left me sit on the good/nice sofas .
September 2023 by Tom T
Had abuse from delivery driver as 2 of them couldn't remove my sofa I managed it by myself made full compliment towards driver and towards the store as they have no customer service your doing them a favour not other way around head office were more then understanding
July 2023 by margaret sweeney
Had a furniture pick up,very polite guys (Darren) quick and very efficient Thanks guys
February 2023 by Norman Burns
Used BHF to conduct a flat clearance and ghey were superb. From the home visit to receiving a quote within an hour was impressive as were the 2 removers who came to clear the flat. Would thoroughly recommend using them and giving them the opportunity to use goods to help them fund their research.
August 2022 by Pamela Griffiths
I bought a Bureau online and picked it up in Livingston. The team were very helpful !
December 2021 by Andrea Anderson
Only items I've bought are books and bag that was brand new had a price tag went to buy and surprised to given got more of a discount,I'm always handing in items to this shop as a great charity.
December 2021 by robert taylor
I have been looking for this bed for months now and found it at the heart foundation in Livingston it matches the rest of my bedroom furniture so I'm well pleased great buy great service thanks
December 2021 by Beryl Beattie
First class choice of keenly priced, good as new furniture (and yes, eagle eyed quality seekers can find the occasional Parker Knoll, Wade or Next design here) and first class customer attention better than some you might expect in a bona fide new furniture emporium. Look out for amazing bargains and wander in to enjoy a browse. You can even pick up something nice from their almost new fashion department and no child needs to have a disappointing Christmas because toys here are so very affordable and occasionally there are beautiful prams. Must also mention bric a brac and picture and mirror collection and whisper it, some truly incredible bargains. And yes, they do deliver....
November 2021 by Shahroz Shah
The sofa aet were not clean stinking of cat urine,when i bought they said they will clean for hygenic reason but nothingUseless
November 2021 by Paul Fotheringham
Tried, and ultimately failed, to give them furniture.Could only pick up about 10 days after we phoned which was cutting it fine for me leaving the property. Asked for an afternoon pick up and was told to phone back the day before pick up to ask for that. When we phoned we were told afternoon pick ups don't happen so it would be morning! If we'd known that 10 days ago we could have made alternative arrangements.We explained we were an hour away from the property so late morning would be better. Cold not give us a time. Asked if they could check with the driver and see what times might suit. Got a message later saying it would be between 8:30 and 12:30, not very helpful at all.We turned up at 11am to find a note through the door saying they had been at 9:20am and that we would need to rebook. Ironically the card says "Please call us to arrange a convenient time to come back.". Good luck with that.I get the impression they think they are doing you a favour rather than the other way around. Thankfully we found an alternative charity to take the furniture that day without any hassle whatsoever.
October 2021 by adeel Ibrahim
The sofa aet were not clean stinking of cat urine,when i bought they said they will clean for hygenic reason but nothingUseless
October 2021 by adeel khan
The sofa aet were not clean stinking of cat urine,when i bought they said they will clean for hygenic reason but nothingUseless
September 2021 by Shahroz Khan
The sofa aet were not clean stinking of cat urine,when i bought they said they will clean for hygenic reason but nothingUseless
November 2017 by Attila Z. Gajdos
For some reason this BHF shop is so expensive compare to other BHF shops. Some if the cd's are £2.99 ... Way overpriced. Please reduse tham to £0.99 like in your other shops.
