December 2022 by Sarah Brandwood
Absolutely shocking service. It took 11 months to get our mortgage, they lost my passport and I had to duplicate information sent to them on numerous occasions. Such a shame they have a monopoly on self build mortgages.
September 2019 by Julie Kennedy
Would not use these people again, our allocated person was worse than useless. Never read our emails and then asked for the information already submitted. Cost us time and money and our mortgage offer had more conditions than a NATO peacekeeping excercise! They then had the cheek to hound us for our fee and continually contact me to find out when we would be drawing down said mortgage ( to collect the rest of their fee from our provider no doubt!).
March 2019 by Rob C
Did not inspire confidence
November 2018 by Dan Williams
Avoid Buildstore => Having just completed a successful self build which required a modest loan my advice is to avoid any finance that involves Buildstore, Buildloan or other companies in the group. Cumbersome administrative delays in the stage release payments of relatively small % amounts jeopardised the project and required finance from other sources.
November 2017 by Andrea Mead
trying to get my birmingham midshires mortgage sorted, you say you cannot talk to them direct as you are a broker. My Solicitor gets a contact number for them from you to send documents, he gets told by them not to fax to that number.....nightmare....no mortgage get real guys, communication was good, now none at all, no return calls....help me!!!!!!
