October 2021 by Against the machine (Jax)
Very professional and polite throughout. Lovely assistant helped me pick out my new glasses especially with the frames, so helpful and patient.
October 2021 by Jim Frew
very thourough polite and explain whaat is happening as you go along
October 2021 by Kayleigh Simmons
The staff at vision express are very helpful and friendly.
September 2021 by jennifer McLean
So... I turned up at the right time but wrong month. Fortunately they had a cancellation and were able to fit me in. Because of the lockdowns I badly needed to be tested and needed new rims as one of the legs had broken off my current prescription. Because my breathing is compromised I have to take my time and have to say the ladies patience and understanding knew no bounds which I greatly appreciated. I don't do well in enclosed spaces so was able to take breaks and again it was no problem. Looking forward to going back for my new prescription.... Thanks again ladies
September 2021 by John Purchase
Happy with the warm welcome and patience staff took during my appointment. Thank you to Optometrist and all other staff in their professional and efficient handling of my appointment. Will definitely recommend and return
July 2021 by Laura Murray
The team at Vision Express at Livingston Centre were fantastic. They were so attentive, helpful and efficient. They went above and beyond to try to book me a eye test (which at present is very hard to do in any optician!) so I could get new glasses, after my old pair broke. They were so kind, friendly and absolutely made my day. Will definitely be using them as my opticians going forward. Thank you ladies ???
July 2021 by Marilyn Gregg
Visited Vision Express Opticians in Livingston for my annual eye check and was impressed with the professional service and the caring attitude of the staff. They were very thorough in their examination and explained what they were doing and why. Would 100% recommend them to all
July 2021 by Kerry
Amanda dealt with picking new glasses and explaining the different types of lenses. She was professional polite and extremely knowledgeable. A great experience and would highly recommend the shop and Amanda.
April 2019 by sandra helena
Their treatment of a disabled gentleman with learning difficulties was obscene; he was eventually taken from the shop and is now receiving assistance from another optician. They should be reported for their discrimination against people with disabilities - shocking!
August 2018 by Megan Robertson
Had my eyes tested here about a month ago. The optician was really friendly and all elements of the test were explained to me clearly before being carried out. Would recommend for a test.
I was recommended some eye drops for dry eyes and I was shocked when told they were £11! I wish I had said not to bother at the time as I think that is extortionate!
I wasn't impressed by the range of glasses and went elsewhere to buy glasses.
May 2018 by Margaret Glendining
As above "Stuart Higgins"!! No changes then one year later!!!
March 2017 by stuart higgins
No one answering the phone at 9:50 when they are listed as being open from 9am
