Finding staff helpful, very important for us oldies !
excellent service from two young men in store tonight, my brother's suitcase had gone missing and he had a function to go to in the morning, the young man was just unlocking a changing room when a call came that they were at the door with the case, so though we didn't on this occasion buy we will be back :-)
I’d score less if I could. The customer service my mother received was appalling, from the manager no less! A shame as the rest of the staff are lovely.