September 2023 by Chris Carter
I have been going to this garage for long time but been during the day time and recently have had to go at night and the lady on night shift really makes me feel very uncomfortable and unwanted will ask for items and I will always say please & thank you numerous occasions when ask for an item the lady will look straight through me and Monday tuesday and last night she would growl and give me horrific looks when I would say thank you and please she would just look at me I absolutely love the staff and this store but I would like this lady to relax and be more welcoming to customers as when I wanted to go tonight I actually sat over an hour over thinking because I feel like I have done something or said something wrong but seeing other feedback I am really sad to see other customers saying the same thing and it's actually not just aimed at my self just a little smile and some manners definitely don't cost much she seems very sad at work but seeing it's actually effecting customers is really sad to read i wish for someone to ask the lady if it's her job she doesn't like or she's just bored at bigy not all customers are bad people hopefully next visit I get a smile or an nice welcome (please don't refuse my service after I post this as I just want to try let you notice your actions are effecting customers but last night I really felt sad because it wasn't just one night it's been all my visits) she does look like a really nice person please smile and just welcome customers as life's to short to be that miserable big hugs please don't be offended as I don't take it to heart but hopefully next visit it will be more welcoming ????
September 2023 by Leonardo Job
Regular customer especially in the late hours after 12 I have supringly found the jet to be cheapest for cigarettesOnly issue I tend to have is when a certain female member of staff is on night shift this can be because filling up for fuel you can wait a while and I never quite understood why, this was until I started walking down sometimes normally around 1 or 2am you would notice the same female in the back office or the odd time sitting in the front cupboard having a nap. I am not the type to report this sort of thing because mainly I have done my share of nightshirts in a job where a full week every 10 was manditory and I was often known to take a turn with colleagues having a hour here and there. What has caused me to now feel the need to leave a review is the constant very poor customer service, I have literally never saw this woman smile for over a year, plus to make matters worse I at times feel like my visit is unwelcome by the manor I am spoken to like or the fact that sweeping up or stacking a shelf must be completed before I can be served, I have made the mistake of pressing the press for attention button because I just couldn't imagine someone would have left a customer outside at the window so long but I now know better to wait as I'm simply just impatient. Also I would recommend anyone who planning to buy several items to know exactly what you want and that you will have enough to cover it as this jet garage member of staff will only do 1 trip to the shop floor and back but will do 2 but if you think oh I still have another 2 pound left I might get some more chocolate think again you will be told "is that everything because am not going back out there!"So at first I laughed and said are you not I was asked " do you need a bag?"This may sound either like I'm being petty or perhaps far fetched but why not go check this out in the early Am and trust me you will soon see and know who it is as the other 2 staff that can sometimes be on are totally different 1 a friendly talkitive male and the other is a bit quieter but still polite female.If you think the sleeping or " I am not going back out" is just a joke you will soon see.Rant over
August 2023 by Willie Mcvey
I visit my sister often and the first place I visit is Jet petrol station they are the lowest prices by far.
July 2023 by Gavin Horton
Cheap enough but they dont sell E5 petrol for my vespa scooter
April 2023 by Glitch rider
Went in on my motorbike during pandemic put petrol in bike went in to pay was told by staff to take my helmet off and put a mask on even though I had a full faced helmet and snood on ? or I won't be served not been in since
January 2023 by Chris Penman
Came off the motorway with a flat tyre, no cash to pay for air, they don?t do cash back but the assistant gave me cash out her own purse to inflate the tyre. That act of kindness got me home. Outstanding service ??
December 2022 by Lynne Fleming
Great ? customer service
November 2022 by Jane Hamilton
Don?t go here late on a Sunday night as the woman that works on the night shift is rude and completely ignores you , then pulls really annoyed looking faces at the fact she has to do her job . Makes you feel really uncomfortable to the point you walk away without getting everything you need , her attitude is terrible and this has been on numerous occasions. Service with a growl rather than service with a smile.All the other staff are ok though.
October 2022 by Ken Brownlie
Went here as a price comparison site suggested it was the cheapest place around. It was 10p / litre more than had been suggested. Not the friendliest guy serving either. Won't bother going back there.
September 2022 by Aldo Thegreen
Arrived to get fuel filled up fuel seems to he one of the cheapest around matching sainsburys and asda (£1.669) forecourt is clean and tidy store has loads of snacks i got an irnbru energy then headed off to work chap at the till was really friendly and i will be stopping by here again in the future.
July 2022 by Billy Cameron
This old school style of garage with friendly staff and anytime I go it never makes spending money a happier time your not rushed or pressured and always a selection of items from Milk n bread to the crisps and the sweets along with your household products
April 2022 by James Shaw
Nice 24 hours aday petrol station .handy for most ov the stuff you need .Nice chattie staff
April 2022 by Grace Wilson
Very inconvenient that its cash only .. to top up electric & gas cards,plus using the water or air machine . Or if only putting in ££25 in fuel whats that in aid off..
November 2021 by charles daily
was exempt from wearing facemask staff who are not friendly say I have to wear one is a disgrace and discrimination will not be back do not use this garage had to go outside and pay by using the night hatch in the rain stood for2 minutes while she was on the phone avoid this garage
October 2021 by tom tomney
What can I say it is there 24/7 Handy and friendly always there when needed . Thank you Jet.
