January 2024 by conor
Nice staff
December 2023 by Diana Kudrjavceva
I missed a delivery, so Ordered redelivery,even tho i was at home and no card has been left, spend all day at home to get an sms that: it has beer deliver to collection point.Are you joking me? Both times at home but noone even bothered to come.
December 2023 by Laura Robertson
Waited in all day. Then they said postman had been and couldn't get in to close. But he never pressed my buzzer. Was watching for him all day. Raging!
September 2023 by H (Faisol)
Absolutely useless bunch. Registered online for them to have my package delivered for a specific date as I was not home to answer the door and got confirmation email for my chosen date and place for delivery. I then went to the designated shops post office on my chosen date and package didn't turn up. I was meant to receive an email to confirm my package arrival around 1pm. Already 3.00pm and got no email....which means it didn't arrived. I then went to this place to find they're shut after 10am....even though on Google advertised being open to 4pm...You are better off using Yodal or DPD.
July 2023 by bigdavedj bigdavedj (Bigdavedj)
Nice place nice friendly staff
October 2022 by David Holwill
Poor service from our local delivery postman who cannot be bothered to ring the door bell to let you know he's there. Numerous times I've had to go to the sorting office to collect my parcels. Not good enough ML1 1DR post code.
September 2022 by Shindo Kaur
Very helpful staff
August 2022 by John Glassford
Professional peopleAlways helpful
December 2021 by Ellen Hoban
First time visit, food excellent, staff friendly, great music. Would certainly go again
December 2013 by Val J.
I try'd to done sorting office and the phone just rang out, what is the point in having a phone for no one to answer, not impressed I posted 3 cards to one address on the same day n the same post box and only one arrives still waiting one the other two to get posted,
June 2010 by Qype User (clothe?)
we sent an order to one of our customers in Motherwell and it was not received. So we resent the order again and yet again it has failed to get to its destination. our suppliers have now started an investigation with royal mail . if they do not find the parcels we will be calling in the police. This sorting office is disgracefull. Our advice as a company is to use ups or special delivery for this area.
May 2009 by Qype User (Leet20?)
I have often had to collect parcels from this place and I always seem to wait forever! The service is quite slow and you get the impression that parcels aren't sorted as best they could be as it seems to take staff forever to find them. It also has some rather strange opening times (or at least, it seems to have. I have often went to pick up a parcel during 'business hours' and found it to be closed)
November 2008 by Qype User (iimacb?)
This used to be an alright place to pick up mail which was sorted in time for the start of most business days at 9am. Not so now!! Many times I go to pick up mail for the charity I volunteer at and it either isn't ready, or they can't find anything.the list is endless. Of course that is only when I have stood in an endless queue of people who also feel extremely frustrated with the service (or lack of it) they are on the receiving end of. Often the office isn't even open at the times they are supposed to be open and there is no explanation offered. At times if there is no one else there when I enter, I can expect to ring the bell several times before anyone through the back can hear above the music they are playing. If the Queen knew the appalling standards of service being provided by this office, I don't think she would be happy to be associated with it.
