April 2024 by M O'Neil
Wish I had read reviews before bookingDo Not Book!!!!Worst carpark we have ever used!!!On way there we were crammed in like sardines in a minibus ,every seat had to be taken before the driver dropped us off.On way back called after we collected luggage and the driver said he's there and we've to come along now .We went as fast as we could, me being pregnant and with a 4 year old aswell. Took us 10 minutes from phone call to get to stance 7 ,we were approaching and the driver literally just drove off without us .So we were sat waiting at midnight at 5 degrees waiting for a bus to come back for us .When he finally did I asked him why he left us ,his response he had other people on the bus and we weren't fast enough .I said to him we were only 10 minutes and we have a child with us.He didn't care ,no apologies just a sheer bad attitude.I then spoke to my husband on the bus about how rude he is and he turned the music up .He didn't slow down for speed bumps just flew over them I literally had to clutch my pregnant bump.Got to the carpark he just got out and went into the office ,left us and other people on the bus to go open the back and gather our luggage ,the bus was left with doors open while he sat inside .Then discovered our car was blocked in by one of their mini buses .Went inside and told him were blocked in ,to which he rolled his eyes ,sighed and went "Jesus Christ " .Shocking attitude !!!!
March 2024 by dean playford
Great experience, good value money and stress free
March 2024 by Rachel Doyle
This is the worst place I have ever been to we walked in and the way we got spoken to was absolutely disgusting from the staff member at the desk. We had a difficulty booking through sky park showed up and we apparently weren?t booked in which was fine but I had phoned up the day before to speak with someone and he explained everything was fine to come down the following day and explain to the man behind the desk he simply refused us and said whoever we spoke to wasn?t in charge shouldn?t have said that and he didn?t care what he said even tho it was an employee from that branch we had spoken to, he then went onto express that he was in charge and wasn?t offering us any help at all another colleague of his tried to speak up to offer us advice and she silenced him. Wouldn?t ever give my money to them as a customer you shouldn?t be spoken to with that manner.
March 2024 by gill stewart
This used to be great but it?s really shambolic - there aren?t enough staff nor shuttle buses. If you have plenty time and it?s not too cold it?s maybe worth it. But they really need to sort their staff numbers and I won?t use again.
March 2024 by Barry Boom
Quite a distance from airport compared to other car parks for Edinburgh but always cheapest.
February 2024 by Alex Prattis
Hassle free , cheapest going . Will definitely be using this friendly company all the time in future trios
February 2024 by Andrew Begg
Good parking easy access
January 2024 by George Gemmell
Great service at Great price
January 2024 by brian melvin
Very good airport parking, lots of spaces to park your car yourself, good space between cars, not shoe horned in like some other car parks
November 2023 by Leahcim Rehsif
Bit of a weird one this, although convenient for the airport, it seems to be run by.........nobody !!if you visit you may well get lost trying to park, however, upon returning to collect our car it was right by the gate.Strange place, everyone busy doing nothing
November 2023 by William Gladstone
Handy car park for Edinburgh Airport, only 5 minutes away on the shuttle bus. Good value .
November 2023 by -\/-
Excellent, been using for a number of years, good value, always cheery in the morning and happy to help.
October 2023 by Stephen Stewart
Absolutely terrible customer service. Arrived at stand 7 at Edinburgh airport and waited 45 minutes for the minibus. When the bus finally turned up we did not get on as it was a stampede to get a seat. The driver had no organisation and people are running onto the bus without cases in the back of it.When we didn?t get on we had to ask for our cases back out the bus.Avoid at all costs. We have used many different parking providers but this one is an absolute shambles. The girl in front of us waited over 1 hour.
October 2023 by Barbara Dorrans
Efficient service in terms of quick turnaround on return - called on arrival back to Ed as advised and bus picked us up very quickly. Arrival was very chaotic with no marked bays or signs suggesting where to head on arrival. Overall Voted 1 star for terrible customer service experience. Staff arguing loudly on arrival and swearing in front of young children and setting off with back doors wide open and luggage ready to fly out. Thankfully a customer realised and ran after us to slam it closed. On return leg we had misplaced our white card given on arrival (along with many others) and apologised profusely and offered to show booking conf email/ provide details. This wasn?t good enough and the drivers attitude was atrocious - told us to head for office and give details there but no one in sight when we did. We turned around to just head for the car instead only for the driver to follow us and say ?do you not know how to open a door. You actually need to try the handle.? He called another customer a ?bloody idiot? for asking to gently place his suitcase in the back himself as it had breakables, and then took pleasure in picking his suitcase back up and throwing it to the back of the pile. 10/10 would not recommend
October 2023 by Lindsay Allison
I'd booked this car park as it was much cheaper than others. I only then checked the reviews and they weren't that good. My experience was extremely positive and it did what it said on the tin. Would recommend.
