August 2023 by John Mccann
Fantastic bank!! Staff are great would recommend ?
April 2023 by bob hunter
Visited the branch yesterday and was left with a phone to sort the problem out myself.45 minutes later I gave up and left with the matter unresolved. Very poor service indeed.
April 2023 by Dawn Kennedy
Not the most welcoming branch and poor customer service resulting in 2 trips to the bank by myself due to lack of care and ending up with non circulatory coins! I had just finished work from an early shift so could have done without it.
March 2023 by Gianni Di Meo
Very friendly staff, high level of customer service.
February 2023 by Kyle Heath 4
Very poor customer service
February 2023 by James Farquharson
Can be very busy with slow turn around in dealing with customers. We were lucky and were seen fairly quickly. Staff were friendly and helpful. Park in the avenue car park and walk through the centre
October 2022 by herbert hepner
A shambles,don't appear if you're in a hurry
August 2021 by Adam Watt
Helpful and knowledgeable staff members always smiling. No Idea why this branch has such a poor rating some people smh
July 2021 by Trudie
I would agree with most of the reviews. The customer service in this branch is far below standard. Attended to by different people each time but all treat customers the same. Now I appreciate more the effort and service given by other bank branches. I thought I was alone in my view. Thanks.
September 2020 by russell dempsey
Wouldnt give me change as I wasnt a customer....
June 2019 by Jane F
Canâ??t believe the poor ratings that this branch receives. I have nothing but praise for the staff every time I go in here. They are friendly and helpful and Iâ??ve never experienced anything other than a short queue. I was in again on Saturday to do a couple of different things and was served by Angela who couldnâ??t have been more helpful and provided excellent customer service.
March 2019 by David Banks
I don't see the point of this bank
February 2019 by Mayfair Corporate
Seious lack of staff and customer service. Does not look like this branch will be here for long. Typical of the way in which the banks are now operating. It's poor. Really poor.
January 2019 by Michael Ross
Poor service. Staff are so involved in their own issues, they do not care about the people that are responsible for paying their wages. The customer!! Went into bank 5 mins before closing nto to change money. 3 automated machines out of order and one teller on duty advised her ststem had crashed. Very poor bank of Scotland.
October 2017 by ZsaZsa Pet
Awful bank. Extremely poor service. Never enough staff on duty. Cheque deposit machine swallows cards continually and staff leave you waiting for ages while they attend to 'customers' before helping you (ignoring the fact you ARE a customer). I have had so many problems there I am switching banks.