January 2024 by marmal320
Every time I go the pharmacy is closed for lunch and can?t sell over the counter medicines. So I just go straight to Superdrug now.
July 2023 by S N
Some of the Staff (senior manager and others) have displayed racist behaviour towards me. This has happened on two separate occasions. It is the occult form where one?s tone and body language and eye contact communicate disrespect and that ignorant ?I don?t want to treat you with basic human dignity because I hate your skin colour and everything I?ve been taught to hate about people like you?. People often say this is the most difficult form of racism to address and it is true. But I?m exposing it anyway. And don?t respond that you can?t possibly be racist ?because you have a ?black? member of staff?. That in itself would also be racist. Do better
July 2023 by Denise Robertson
Picked up order of 4 items only 3 in package? Returned order and purchased from store but lost bonus points I received when ordering online ?
July 2023 by Lindy Loo
Bit busy big queue but good
July 2023 by Angelic .Hair
Quick and friendly service. The pharmacists and staff are very good and ensure you are well informed
June 2023 by Max Oneill
Hmmmm. Some staff are lovely.
January 2023 by annmarie Charlton
Staff are lovely, eager to help nothing a bother. ?
January 2023 by Andy G
I put a couple of films in to get developed, and they destroyed them. When I went back to collect them, they had them lying in a tray soaking wet, and when they told me that they had wrecked them, they didn't even apologise for it. I think they should train people to have a better attitude if they are going to deal with the public.
January 2023 by Louis Frew
Tried to return an unwanted unopened gift set as it did not contain any of the products I use. I wanted to purchase more expensive products not a refund but the manager would not give a refund as I did not have a gift receipt. Marks & Spencer's refunded two products without gift receipts and gave vouchers as replacements. Poor show from Boots 1 star customer service.
January 2023 by Margherita Baird
I get medication in there every month They send me a txt to tell me when it's ready staff are very helpful
January 2023 by sam pat
Didn't have what I wanted and was more expensive than superdrug, staff just as friendly and helpful though. ?
December 2022 by Mohammed Azram
absolute appalling customer service from counter staff to the pharmacist
November 2022 by John Brown
Excellent service from pharmacy. Slight delay with medication. Betty and Jemma on to it right away. Texted me to say it was ready today and just collected it. Thank you
October 2022 by John McCurdy
Recently transferred to Boots Newton Mearns for my prescription. One star is for consistency unfortunately this is for getting it wrong on every occasion.
October 2022 by Jordan White
Abysmal, pharmacy telling me nonsense. GP can track when and where prescriptions are. Straight up lying to my face absolute joke and not the first time it?s happened
