Brilliant service from extremely helpful staff, highly recommended
January 2023 by Hellen Gemmell
My husband I have used Rowlands for many years and not once have we had a problem with our repeat prescriptions. Only problems we had in the past were down to our surgery. Staff very friendly and helpful.
October 2022 by Stuart Dunn
Slow service. Pharmacist walked by me and didn't even ask if he could help or take prescription I had. Sauntered in behind into the dispensery. Embarrassing lack of customer service and awareness. Single item prescription...half hour wait..again ridiculous. Would take 2 mins to dispense and check that. I know because that's how long it would take me. Maybe my standards are just too high.
July 2022 by Paul Z Yang
Not the best service I?m afraid!
February 2022 by Chris McCarron
Terrible pharmacy. Constantly lose prescriptions and when they don't it takes almost two weeks before it's ready for collection. Oddly if it's not repeat you get it in 15 minutes. Ridiculous.
March 2021 by Lynda Johnston
I use the Rowlands pharmacy app to order my medication from the Drs next door and usually wait 7 or 8 days for my prescription to come through. The staff are friendly and approachable. But the app is awful. It's now taking in excess of 10 days to process prescription requests. I'm going to try and switch to a different GP
March 2021 by Fraser Slater
Used them regularly for myself and my daughter for 3 years now and had one issue which turned out to be a communication delay from Doctors - very helpful and knowledgeable and would definitely recommend as best in the area
August 2019 by Fiona murray
Staff are absolutely fantastic so help full
May 2019 by Maui
Can't believe anyone has given them 5 stars. A different pharmacist every time you go in. Cheeky, rude,
May 2019 by Marjorie Stewart
Knowledgeable pharmacists irrespective of who you speak to. I know the counter staff need to sit exams to be able to serve in a chemist and I've always found them helpful as far as possible. Never had to complain except quite often my script doesn't seem to make it from williamwood surgery to rowlands. Either surgery staff didn't put it in the bag or rowlands have managed to misplace it, usually needs a reprint at williamwood for driver to collect. Bit annoying but given that it's a free sevice and technically it's my responsibility to look after my own scripts and I know that rowlands probably dispense around 2000 items per day, I am totally okay about checking that my meds have been dispensed prior to my attempting uplift. It's common sense.
November 2017 by Craig Nicol
Very helpful staff, private consultation room if needed and prescription collection service
September 2016 by Harris Benjamin
Wonderful staff are very helpful and go out of their way to solve any problems. Excellent prescription collection service.