Today a black family walks in and the lady roles her eyes in frustration before going to talk to them, "go and do it online" that is just so unprofessional and disrespectful. Reading other reviews I see it's normal at this branch
October 2023
Been with this bank all my life but switching now . Angry little manager with blonde hair telling me I need to deposit cash using machines and can’t use counter . Also the odd time u are allowed to use the counter there’s nobody there and waiting for ages while all the staff and manager look on . Shocking customer service
August 2023
Terrible customer service. Seen by Christine who was impatient and rude. Asked how much money I would like to transfer in an open area with no regard for privacy.In balance, I had only one form of ID and not the required two. I would have been happy to come back another time. Additionally in balance the the teller upon... read full comment
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