November 2022 by Angus Chambers
I would give this 0 stars if I could! Went to click and collect a fairly niche item that on H and B stock. Website said they had 8 in stock so I ordered click and collect. Walked to the shop on my lunch break to collect and was provided with the worst customer service I've ever received in my life. The staff member said my order wasn't there, even though the email stated the store team would pack my order. She then refused to let me buy any further of these items direct from the shop. She was reluctant to look in the back for the products which were listed in stock on the website but not on display. She then found them. Stated it wasn't her problem as she didn't normally work in that store and she wouldn't process the order. She then agreed to look up the order number and upon typing it into her handheld device, a text popped through to my phone saying it was now ready. She then proceeded to push ne to the side and serve three other customers who had entered the store after me because clearly mine was taking too long. She then went to get the manager who until that point had been non existent on the shop floor. Neither were able to process the click and collect. Particularly poor attitude from the first staff member who clearly couldn't care, with not my job mentality.
September 2022 by Agnes Mckillop
I use Paisley store several times a month. Lynn the lovely assistant is always happy to help and answer any questions. Ive recently purchased Cannary Cbd oil for day and night and its great for my anxiety and pain. Will be buying these items again
May 2022 by C J
Always at hand to help and to answer any questions
January 2022 by Núria Rosselló Genovard
The lady that attended me was super nice, she helped me a lot finding what I was looking for and she chose the perfect thing for me.They really care about the costumers and are very helpful.I did not use to go to Holland and Barrett honestly because I used to find it expensive but now everything I buy it is so worth it.
December 2021 by David
Great store nice staff and very friendly always happy to help when I'm in the store and can get a decent chat with the staff too.
March 2021 by Mark Austin
Usual quite a gresr store but went the other day and was met by a rude staff member along with other customers waiting outside.Store was meant to open on the hour but a sign was put up to state they would be closed for a few minutes. 40 minutes passed and other customers began to get frustrated when the member off staff just choose to ignore us.We persisted to get said staff members attention with them just pointing at the sign.Eventually one customer managee to request how long till the store opens with the staff member replying with they don't know maybe a few minutes to eventually stating it could be half an hour.Instantly the queue of 8+ people dispest, stating how much of a joke this was.We get that covid is serious and only two members of the public are allowed in at a time but surely the staff member could have intamitantly still stocked selves around the public or done there stock take prior to the store opening.
March 2021 by Norma Lawrie
You?re needing to update your opening hours. Says you close at 5:30pm on a Saturday but you actually closed earlier?
January 2020 by Kellie-Ann McCormick
Deals leep cost down here
August 2019 by Brizey Locke
I was in today buying protein bars the women who served me was really lovely ð??
July 2019 by Irene Hayes
Great value products. Very helpful staff.
July 2019 by Gerrard Kelly
Very good all round
June 2019 by midnight bloom
Deals leep cost down here
May 2019 by archie mcewan
Good if you have plenty of money
April 2019 by Margaret McCormick
Love Holand Barrett buy 1 get 1 for a penny can't ask for better than that.
January 2019 by Ryan Coubrough
Good sales
