February 2024 by Abid Hamid
Open for 2 hrs 8-10am for parcel collection absolutely ridiculous.
February 2024 by Dylan
Nice and helpful staff , always get my parcel without fuss
February 2024 by Maciej Py?
And even if you're there between 8-10, you still can't pick up the package because the mailman is currently driving around the city, God knows where, with the package in his little cart
December 2023 by Lee
Waited in for my parcel from 9-12 oclock as Royal Mail tracking suggested. Patiently waiting until after 2 oclock I checked the tracking, to find out there was a "Delivery attempted, no answer" notification. NOBODY tried to deliver my parcel. This has now happened several times and it's absolutely shocking I can't just collect my own items when I require them. What a poor service. Do better.
December 2023 by Thenightmancometh
Opening hours are ridiculous, Used to be open most of the day. Now only 8-10am completely useless for majority of people who work anywhere that isn?t within a stones throw of the location.
November 2023 by fraser irvine
Opening hours are ridiculous, Used to be open most of the day. Now only 8-10am. Nonsense. How are you supposed to collect if you are working?
September 2023 by Peter Christy
Truly disgraceful that the depot I s only open for 2 hours a day 8am til 10amShame on you Royal Mail.
May 2023 by kev d
With all the troubles between Royal Mail Group and the Communication Workers Union it is reassuring to find that there are still some hard working friendly post men and post women working here. The newly installed barrier can be a bit of a nuisance as it backs traffic up on to the road until a friendly post man or post woman opens it for you and allows you to find a parking spot of which there are usually plenty. Once inside the friendly staff very quickly locate any returned parcels for you.
May 2023 by Gary McIsaac
Brilliant staff who are always friendly. Never a problem.
January 2023 by Evie Smith
We constantly get the wrong mail through our letterbox 15 minutes after the post men leave there is an exchange in our street where everyone is trying to find who got their mail. Really bad if your getting something delivered because it could end up anywhere
December 2022 by Ryan Griffiths
Postman put card through letterbox like a ninja and disappeared. No attempt at delivery and expected to wait a week before they pretend to "attempt" another delivery. No help whatsoever from customer service. Don't know why they are bothering going on strike. I honestly don't think anyone will notice the difference.
December 2022 by Kaylee
The worst royal mail depot in the UK. The post takes far too long to get delivered and just unprofessional
October 2022 by EggoH1992
Change their opening hours like the weather.
October 2022 by Tcb Elvis
Shocking delivery office with deliveries not putting cards through the door which means the never brought the parcelAlso used the new service to have parcel picked up between a time frame and they haven't even turned up called customer service and said they cant do nothing untill after 7pm as they could still turn upWhat's the point given a 2 hour slot ? Have they not heard of other people having jobs that they need to go out and do there work there paid for unlike Royal mail workers that can't do there jobYet they ask for more money ? ? the quicker royal mail goes bust the better especially the sorting officie at underwood paisley !
May 2022 by Rob T (RT)
Morning is best time to go as afternoons can be busier, no parking available on site have to park off premises
