March 2024 by Lucy Brown
A fantastic service that was very much needed in the town. All staff are so friendly and will go out of their way to help in any way they can. Always on the ball with prescriptions. Have used minor ailments for the kids a few times and always given fantastic advice/treatments/reassurance. Thank you for bringing such a brilliant service to Penicuik.
February 2024 by Alex Spencer
I think this might be the friendliest pharmacy in the world. Hats off to the wonderful staff!
February 2024 by Prem Gajree
New owners have made vast improvements. Queues are minimal and prescriptions are dealt with promptly. Excellent pharmacy.
February 2024 by Niall Maclean
Fantastic service, really friendly down to earth staff. Waiting time was minutes when I took my prescription in. Great asset to the community
January 2024 by Gordon Wilson
Good advice and good service.
December 2023 by steven ferguson
Since the new owners have taken over it has been a complete transformation the service is so much better the pharmacy staff go above and beyond for the community posting on Facebook with pharmacy updates and services thank you for all your help
November 2023 by Sean Manson
Very pleasant experience visiting this pharmacy this week. People are so helpful and happy. Finally seems like this town has a decent chemist at last.
October 2023 by Alison Leadbetter
Visited today, everyone was really helpful and smiley ?
September 2023 by Catherine Wallace
I called looking for COVID testing kits. They didn't have any but the advice they gave me was correct. Very polite and respectful.
September 2023 by Tom Quayle
Extremely poor service. Always understaffed and closed over regular lunch breaks. Mess up requests even with it told exactly and given it written down.If you can use a different place do.
May 2023 by Paula Richards
Started using this chemist, I find it quicker and has my medication all the time. Friendly staff
December 2022 by Ben Regan
Everything you might need from your local chemist its there.
October 2022 by Shaun Foster
If zero stars was available it would have been my first choise, they don't even seem to answer the phones disgraceful.
May 2022 by Stalwart Skirtingboard
…On the other hand, staff have moved heaven and earth to get my meds to me when I needed them. Once I had to wait ages though. Just goes to show, it’s better to know all the circumstances behind a problem 🥸
March 2022 by Craig Rogerson
Flu jab booked for 1030hrs Saturday 20th November. Been booked since 6th November. Arrived at pharmacy to be told they don't do flu jabs on a Saturday. Drove 20mins to get here for a booked appointment. The shop manager apparently tried to phone everyone to cancel. I've had no missed calls, voicemails or emails cancelling the appointment. Utter waste of time.
