September 2023 by Brian
Great service from the team in branch. They are always welcoming and provide you with the service required.
July 2023 by Bharti Nandha
Been in a number of times over the last 4 months. Always pleasant and helpful. Very good location.
March 2023 by Omar Omar
Very poor service, always delay delivery because the staff putting wrong or short address. My massage to the manager. Please give the job to someone know what he or she doing.
July 2021 by Brian Lyell
Unbelievable slow.. queues way past the old bank. And only one person serving. The staff are very polite though
July 2021 by S N
Super helpful and the loveliest staff ever.Always customer focused in a great manner.
July 2021 by Pat Pennycuick
The lady who served me was very nice and very helpful.
July 2021 by John Wardhaugh
Friendly helpful staff
May 2019 by Kris Cairns
Went to renew my driving licence. Served really quickly, lady was really helpful with information regarding renewal.
October 2017 by louise lyon
The only post office in the town..
September 2017 by alan keith
Nice friendly staff
September 2017 by Sandra Fraser
Staff are very helpful and encourage customers to think about how they package items.
July 2017 by James Quinn
This is the slowest post office in Scotland. People and staff treat it as their social meeting point. You can stand in there for up to 40 mins just to get your cash out whilst the staff have a jolly conversation about how your holidays went and is your wee maw dain alright. Tedious to say the least. Ive seen many a person leave the queue in disgust and a couple of people have actually fainted. With all that in mind you should avoid at all costs unless truly desperate!
September 2013 by Justin G.
Its a post office.... they send things. Its the only post office in Penicuik so its always busy unfortunately . They also changed their hours drastically and only stay open till like 1pm or something. But its a good post office the postal workers all seem to be real friendly. Otherwise A-OK!
July 2013 by Qype User (Andrew?)
There used to be 3 post offices in Penicuik and now sadly this is the last remaining one there is there. The drawback to this is that this post office seems to have long queues virtually all the time and especially when most of the time they only seem to have 2 members of staff working on the terminals, when there is 5 terminals there, not so good if you're in a hurry. Get more staff!
November 2008 by Derek M.
Large local post office with large selection of gifts and other items. Staff are always talkative and better still quick at what they are asked to do. Car parking can be difficult at times but there is a large car park round corner within easy walking distance.