March 2024 by Patrick McCarthy
I visited the Halfords store in Perth for a roof box and bars. Louise dealt with my inquiry and fully explained what I needed and showed me the items available. There was a concern regarding the availability of installation due to deliveries the next day. The staff Louise, George, and another chap who would put in on my car came together and offered do the work in the am prior to their delivery. nothing was too much trouble and their excellent customer care and service by going above and beyond is commendable. I shall let this be known to my friends and anyone with similar shopping requirements.
February 2024 by Bill Fyfe
Had my rear off side indicator bulb replaced on my Audi A4 today and the service was excellent , took the guy ages to get into the bulb as it had never opened before and he was very patient and professional in doing so. All for a fitting fee of £9. Would highly recommend their service.
February 2024 by james grieve
First-class customer service.Product described in simple terms.Easy to book-in fitting date.Installation install straight-forward.Very happy with purchase.
February 2024 by Andrzej Hensel
Yesterday I had a problem with my car wipers, within a few minutes I bought new ones and the service replaced them right away. Great service ?
February 2024 by Robert
Unfortunately the email receipt does not include a vat number so these are of no use for business purposes when submitting expenses on tax returns.Please include the vat number or at least tell customers they need a printed receipt.
February 2024 by brian collins
Visited to buy and get both front wipers fitted. Disappointed to learn that Halfords do not stock for a BMWXR3. Something related to a 'clip' that is required.
February 2024 by Lynda Edgar
The staff member who fitted a new head light bulb was brilliant. He was polite, chatty and fitted the bulb without any fuss... thank-you ?
February 2024 by Jackie Fernie
Service was professional, friendly and over and above.I did not get the gentleman?s name, he was I think South African, however he was wonderful even though my car lights were tricky to get out. Would highly recommend! Thank you Halfords team!
February 2024 by Ginny S-M
Excellent, efficient staff. Very helpful and keen. Jess went above and beyond, thank you.
January 2024 by CJMH
From 5 stars to 2!3 staff saw me walk in and upstairs to the bikes. No staff upstairs, eventually called down and asked if anyone was serving. No, but the came up. Looking for a saddle pole and any advice. All I got was you need to order online. So no expertise or knowledge shared. Now going to order from somewhere else.
January 2024 by Robert Wilson
Just popped in for a browse to see if there was anything that I might have wanted to purchase but nothing caught my eye today!!
December 2023 by Diane White
Went to get new bulb for driver's side headlight. Was greeted by a friendly young man who said he would have a look but also said he would do a check of everything on this list he produced including tyres, water levels and windscreen wash. I wondered how much this would cost but turns out it was free! Left keys with young man, headed into town for some shopping and when came back all done. Along with my 20% off membership voucher turned out to be a great value for money experience. Would highly recommend Halfords, Perth for friendliness of staff and speed of service.
December 2023 by Emily Playford
I went in today to get my wipers checked and the service was above and beyond. I was served by someone who was very helpful and offered me a membership package which saved me a lot of money but with in-store benefits. Mike checked over my car, he was very informative, friendly and had excellent customer service. He answered all of my questions with no hesitation. I would highly recommend Halfords, great service and friendly staff.
December 2023 by David McNaughton
I had needed a cover for my car - a Volvo V50 - but chose it by myself. It proved too small but I managed to use it to cover my wife's car - VWup.This morning, while using the VW I had a very full talk with George of your staff, and I came away with a much fuller understanding - he was outstanding - I agreed to bring my Volvo in.This afternoon I returned to the store and was served by a quite outstanding lady called Jessica. She spent sometime with me in fitting a larger cover. As a result I now have a very excellent cover for my Volvo as well.Each purchase was very competitive.I make use of your store at Perth quite often, and have no hesitation in warmly congratulate you.Thank you so much.David McNaughton
November 2023 by David Newton
I had battery changed today. It took 2-hours to do, I get why, cramped engine bay. 1st young lad was super helpful and polite. Then a young lady with long blonde hair and long nails gave it her all, then a young lad called Ryan who has attitude problems, big attitude problems got involved. Finally George settled it and got everything done in super quick time with a super helpful attitude, gave me good advice and customer care - George is a 5-star employee, no questions about that, knowledgeable, patient, kind, courteous, a shining star, thank you and well done. Ryan needs lots of training especially around his surly attitude and inability to stick a tsk out or communicate without being surly and moody.