December 2023 by Daniel Smith
Great experience picking up new car. Assisted throughout the process by Scott!
December 2023 by Sarmad Murad
I am extremely happy with my click and collect experience. Veronika was very helpful, friendly, and very polite. The entire process was quick and simple. I can definitely recommend the Peterhead branch, very professional ? ?
December 2023 by Ella Drummond
Customer service is excellent.I dealt primarily with Eilidh who was incredibly professional and knowledgeable.Will definitely be a return customer.
November 2023 by Craig Keddie
Very pleased with the work carried out by the very pleasant folk at Arnold Clark peterhead and good communication throughout.Thank you.
October 2023 by brad garner
Couldn?t be more impressed with the service received from this branch. I didn?t visit in person but purchased a car through the click and collect service.The team, Scott in particular, did everything they could to make the process run smoothly. Every step was clearly explained, regular updates and a friendly approach. I would without a doubt recommend this branch.
September 2023 by o Dillon x
Very impressed with the service here. Bought a new car from here and I was personally driven down to the dealership to collect the car. Derek who dealt with me was very friendly and helpful made the process of buying a car actually enjoyable. Will be coming here for my next car.
September 2023 by Neil Gow
Get customer service from Arnold Clark and Scott Ward. I purchased a VW Polo and this all went smoothly.
September 2023 by Vera Mackenzie
Highly professional car sales.I would recommend this company and sales team.outstanding service from Scott ward .
September 2023 by Lesley Sneddon
Fantastic service from Derek and staff from start to when we picked up our car - so friendly and professionalThank you all so much
August 2023 by Carol Reilly
Just picked up my Fiat 500 from Derek in Peterhead. Smooth operation from start to finish! I knew what I wanted and Derek was so helpful in the process. Would recommend time and again. Many thanks Derek.
August 2023 by James Mcgee
Fantastic service at Arnold Clark when we bought our car amazing staff that work there to I would recommend that anyone looking to buy a car go to Arnold Clark Peterhead
July 2023 by Kyle Clark
Bought a car from here, Tyres became an MOT Advisory within 2 weeks of purchase, sales manager claimed that I used at least 1mm of tread within the first 2 weeks of ownership despite hardly driving the car, but that in the 3 months since this i have also used 1mm of tread which doesn't add up, when queried about this, no attempt was made to fix the problem or ask to bring the car to any of their garages to investigate. Sales Manager and the Sales Representative also forgot to Tax the car when it was collected and as such drove for almost 1 month without tax on the vehicle, Car Keys were "re-programmed" before collection which delay the pick-up of the vehicle by a week. Vehicle then was returned to Peterhead branch as Keys did not work and they "fixed them", Car has been re-booked for a 3rd time in Aberdeen and they are not able to fix them on site so car has now been booked in for a 4th time but still don't work so have now been booked in for a 5th time in 5 Months to fix the Keys with an estimated ETA of May 30th. In the meantime, only way to open the car if the remote lock doesn't work is to take the whole key apart. When collected, car mats were missing from the car, branch claimed that the car doe not come with car mats, however I have previously bought the same model and they do, branch ordered new ones as a "gesture of goodwill" but the mats were incorrect and do not fit the vehicleEDIT - No one from branch contacted me after response from AC Rep
June 2023 by Michael Houston
Insurance was up for renewal so went looking for a new car, Derek the manager of this branch had approached me as I was looking at a used car on the forecourt.Derek was a friendly guy and didn?t not pressure me into anything he simply asked what he could help with and suggested he runs the numbers on a few the cars I was looking at!He managed to get the monthly payments I was looking for. I mentioned I had another dealer to check out, he insisted that even if I chose the other dealer to come let him know, but that he assured me if I did come back he would sort me with a good deal!After going elsewhere I came back to see Derek where he sorted out a price for part exchanging my vehicle and set me up on a PCP finance plan.This was the first time I had ever entered the confusing world of car finance, Derek made the process very simple and answered all of my questions!Overall, I am thrilled with my new (used) car and had a very enjoyable experience with Derek and his sales team at the branch.I mentioned to him that I was previously unhappy with a different Arnold Clark branch but he mentioned the team were happy to help if I had any questions or needed anything!I look forward to hopefully returning to Derek and his team closer to the end of my finance to get into something else, once I?ve had my fun in this car first ofcourse!!
June 2023 by Nicola Hall
I will never deal with Arnold clark again. They have left me in £7000 worth of debt because they couldn't fit a spark plug properly and ended up writing off my engine! STAY WELL CLEAR!!!!!?? Update: I phoned the number stated below, after speaking to an adviser and having to explain that I was responding to the response on here. They are reopening my case... let's see what they come back with ?UPDATE: So even though they opened up my case again they have chosen again not to take responsibility for writing off my engine! My message stays the same STAY WELL CLEAR! They clearly cannot change a spark plug without causing major damage to your car!
May 2023 by Nicky Martin
Excellent and swift transaction. Derek Stephen was top notch from beginning to end. Listened to exactly what I wanted and provided the car I wanted. Can?t speak highly enough about the whole experience. 10/10
