January 2023 by weegieman
I find the counter staff are very slow, used to have quick and efficient service but has now taken a downturn.
October 2022 by Ann Mills
Sick of standing waiting on staff having to hunt for prescriptions. Waited for over 10 minutes to hand in prescriptions on friday. Told it would be half and hour. No problem with that. Not all prescriptions available and after 45 minutes got some. Was asked to come back later in day for item they had ordered. Returned at 4pm and told it would be in after 2pm Saturday or available Monday first thing. Went in at 2pm Monday. Still not made up and pharmacist on their break. Have been asked to return again later. It's just as well I have a bus pass as it would cost a fortune getting to and from chemist's. This is a recurring problem with staff hunting for prescriptions. They are pleasant people but must be as frustrated with lack of organisation and lack of space as customers are.
June 2022 by Beithir Dragon
If you look younger and are male bring id to pick up a prescription. It?s not legally required but apparently the new pharmacist likes to make ?sure ? anyone who wears a tracksuit is who they say they are.
April 2022 by anita gemmell
Absolutely fantastic staff,not only friendly and always a pleasure to come in to the shop,but their customer service is second to none really helpful
February 2022 by Abdul Rahman
Excellent service, was told by several pharmacies that I was unable to get a prescription filled due to GSK not making the medicine anymore, but guys at Rowlands managed to source it from a different supplier and were very helpful......thank you
September 2021 by Steve Walker
A lot more busy than the chemist round the corner but that?s due to its place within the community. This is where I always get my prescription and I?ve never had to wait more than a few hours (peak COVID) for it to be filled. They have been fantastic during the current pandemic and for the time being will I continue to fill out my prescriptions here.Staff are professional and friendly. They?ve also built a rapport with the locals which again can make this chemist a lot busier due to the excellent service. They?ve been excellent at following COVID restrictions and enforcement when needed which is understandable considering they are essential workers and have been open throughout the entire pandemic.If this is close to either your GP or your home, I would recommend that you use chemist on the next opportunity. Don?t let the franchise name fool you as this particular chemist has a local feel to it and the staff are consistent. Be aware however, as again, it can be incredibly busy here and the long queues can be off putting but this is more or less because of social distancing and store occupancy limits.
August 2021 by Lindsay Mckillop
Do not go here if your in a hurry.Very busy chemistUse orderline if you canI don't get your prescription gets sent away to be for filled takes up to 10 days and the patient dont get a say in ir. All most as if they are doing you a favour.Let's hope our chemist return to being just that our chemist. Been a customer here since Eddie Blythr so that's a few years.All Iam looking for is a chemist who can deal with my diabetic condition foefillMy scripts and should I need advice be made to feel like a second class citizen before I even get to speak to chemist. Once you speak to chemist it's a locume who don't know ya.
July 2021 by Margaret Berrie
Service is always excellent - friendly, knowledgeable and helpful staff. Text message service letting you know your prescription is ready makes life easier, too.
June 2019 by scott mcmeeko
Really good stuff always arrives on time staff friendly enough and good location to.
February 2019 by David McLean
Fantastic because of the helpful store assistant Karen
July 2017 by catherine ludbrook
Having been a smoker for 55 years with the help of the clinic in the Charleston centre Paisley I am going through the plan to be smoke free. I have been getting my prescription from here. Patches and mini lozenges. My last three visits they do not want to give me the lozenges, despite informing them that my adviser Dan who has been a great support to me says this is what I need. They make it difficult for me I must say the serving staff have been good it is the pharmacist who hides in the back and refuses to come and tell me.
Please whoever is in charge it is time that you get together with the no smoking team and stop bullying pensioners and stop hiding being the counter staff. Who are not professionals in the stop smoking plan.
April 2017 by Esteban Rawicz
Farmacia perteneciente a una gran cadena de buenas farmacia. Bien surtida. Atención agradable.
February 2017 by UNHAPPY CUSTOMER
USUALLY VERY HAPPY WITH THIS LITTLE PHARMACY, HOWEVER ON THE LAST 3 OCCASIONS, I HAVE BEEN SERVED BY A HEAVY BUILT GIRL WITH BROWN HAIR WHO HAS BEEN EXTREMELY RUDE AND UNHELPFUL!!
WILL DEFO NOT BE RETURNING!
