January 2024 by James Warren
Your truthful reviewer was shopping in the Thistle Centre today Friday 19thJanuary.Left Christholm Hunter in the Thistle Centre regarding a repair to my Ball watch, the sales assistant right from the start i felt was quite sharp spoken & not a good experience SO i crossed over & went into Fraser Hart & it was like night & day.Claire the sales assistant was just brilliant 10/10 & took time to not only to talk about watches ?? but listen to recommended eateries that I've reviewed in Stirling & elsewhere & she also helped me to put the double clasp from my watch back onto my wrist, SO i would definitely advise anyone to enjoy their visit to Fraser Hart & have Claire to attend to you ? ??Sorry - no photos ?
September 2023 by Highlander
My wife and I bought our wedding bands here and we had exceptional customer service, especially from Claire, who was very kind and helpful. Their customer after care is great and always happy to see you come back. Will certainly shop here again.
March 2023 by John hunter
Thank you for the wonderful service my wife received on purchasing a new ring in the Stirling branch.Nothing was too much trouble and Nyree made us feel very comfortable and not feeling pressured at any time.The price my wife was given a couple of weeks earlier was honoured so once the sale was made she left a very happy customer.I would highly recommend Fraser Hart Stirling and to have a wonderful kind and considerate employee in Nyree was very special so Thank you and look forward to returning sometime in the future.( loved the free sweets)
March 2023 by Malks Mclellan
I had to have my watch repaired that was still under warranty. I never purchased my watch from Fraser Hart however they were happy to take it and sort it all out. Vanessa made things very easy and was extremely helpful. Would definitely recommend ?
January 2023 by EMacFitLife
Vanesa provided such a lovely experience for us. We were looking for a dainty necklace for a friend, and ended up buying a necklace and bracelet that we did originally see ourselves but pulled out by her. Very happy and please with the help - our friend will love the gift. Thank you for the great conversation too.
January 2023 by Louise Ewing
Vanesa was fantastic from start to finish on my purchase for my partner and choosing someone nice for his birthday thank you really appreciate it today
December 2022 by ANN GILMOUR
Lovely and kind assistant Nyree was really helpful, and made whole visit soo worthwhile. Purchase made, very happy with service, thank you.
November 2022 by Heather Roxburgh
My husband and I bought our wedding rings from Fraser Hart, and Adam and Vanessa truly went the extra mile to help us find exactly what we wanted and make sure the rings were ready on time. The whole experience was fantastic, and we'll be sure to return.
October 2022 by Heather Purshouse
My husband and I bought our wedding rings from Fraser Hart, and Adam and Vanessa truly went the extra mile to help us find exactly what we wanted and make sure the rings were ready on time. The whole experience was fantastic, and we'll be sure to return.
October 2022 by Arran Reader
My partner and I purchased our wedding bands at Fraser Hart. Vanesa was so helpful and professional. We visited several times to see different rings and Vanesa was always friendly and patient when she helped us, and knew the answers to all the questions we had. We would shop for jewellery at Fraser Hart again!
October 2022 by Paul Loughlin
Recently, I needed to have my watch returned to the manufacturer. The staff at the Stirling branch were fantastic. They took care of everything and I was delighted with the outcome. Thank you very much!?
September 2022 by Julie Johnstone
The staff have really went above and beyond 2 help us with this part of our story.Fantastic service from Claire.A+ service
September 2022 by LindsayJay Canaway
We have had a lovely experience with Vanessa in the Stirling branch. She has been extremely patient while I tried on loads on rings and generally being really indecisive. Vanessa has helped us chose a perfect ring that compliments my engagement ring beautifully.
August 2022 by Izzy Bissett
Bought a replacement engagement ring from your store today. Although we've been married a very long time Vanessa made the experience special. She was lovely and never pressured us to purchase anything which was refreshing. Would definitely return to the store again andam truly delighted with my ring.
July 2022 by Hazard 2 Pk
Amazing person sold us 2 amazing watches very polite salesman consult -Adam very good definitely coming again
